SureStay Plus Hotel by Best Western Fayetteville Guest Reviews
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|4.8 miles from Fayetteville centre|
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Michelle Sun, 19 January 2020
Liked: Great convenient location for a road trip stopover. Room was clean. Good value for the price.
Stacey Thu, 16 January 2020
Will not return there
Liked: Breakfast was not up to par had to tell they were out of coffee and no sweet rolls
Disliked: Room was old and outdated
Anonymous Sun, 12 January 2020
Liked: Convenient staff was very friendly
Disliked: Not very clean and needs updated
Anonymous Thu, 9 January 2020
Liked: Very convenient clean and great staff
Disliked: I loved everything about it no complaints
Jalen Wed, 8 January 2020
Summer Wed, 8 January 2020
Check Beds! Piss Stains and...
Disliked: The staff told me they were aware that rooms were not cleaned properly. Could not provide towels and wash clothes for 4 people, they gave us hand towel to dry off with. Had to take a 30 min ride to Walmart to get toiletries because the ones in the room were open. Holes in room 153 in ceiling, room 145 had feces on the beds and bed spreads. Room 151 had bad food in the fridge so the room smelled horrible. We were given three different rooms and they were horrible. I also had 2 people walk into my room a lady, and cleaning lady) stating they didn't know we were in there. Told staff that I had a horrible stay at check out and she refunded me $7.00. I called them multiple times and they refuse to get a manager to speak with me. They told me to call back in 30 days. DON'T STAY HERE! IT'S NOT CLEAN AND THEY DON'T CARE ABOUT IT.
Derek Tue, 7 January 2020
Very kind, value oriented place...
Liked: The rooms are in desperate need of remodeling and renovating. They are large, but very also falling apart. Literally. The small part on the walls separating beds from couch was literally crumbling apart and needs painting and all new wood. The small fridge and microwave are extremely old and in my case, not functional, and the tv is large and mounted in the wall, which would?ve been nice had the tv worked. They had to bring in a substantially smaller tv to set on the table for me, and the first one they brought also didn?t work. So the hotel in general needs all new appliances of all sorts and renovating. Otherwise, it could be a nice place. But it?ll take some work and money. Also, beds are extremely old and they stuffed a thick blanket under the fitted sheet to make it feel more comfy and cushy, but the bed had a major worn part near the table where many people over many years have clearly sat there. It dipped very low and was completely different than any other spot on the mattress. But the staff are all very kind and friendly. I?ve stayed here multiple times due to the offer of smoking rooms and cheap rates and great breakfast. So I?ve met many staff. They?re all very kind and helpful. All of them.
Disliked: As I mentioned above, the rooms need renovation extremely badly.
Rob Tue, 7 January 2020
J Mon, 6 January 2020
Martin Mon, 6 January 2020