SureStay Plus Hotel by Best Western Chicago Lombard

Very good

Good

2/10

Liked: Friendly staff
Disliked: The parking passes was a hassle, the breakfast protocol was annoying and too complicated. Very uncomfortable being wya her while you eat. Facility is old and needs serious re modeling.

Passable

Disliked: No microwave

Very good

Superb

Superb

Exceptional

Liked: Location
Disliked: NA

A good value for a...

Liked: My package included free wifi, parking, and breakfast (eggs, sausage/bacon, pancakes, waffles, cereal, basic pastries, etc.) My room was very clean but even on the 3rd floor I did find a few sugar ants...likely a result of a previous occupant leaving out sweets. Everything seemed non-smoking but they are a bit heavy on the floral fragrance (smelled like a 1980's potpourri from grandma)...but better than being stanky. My room was spacious with a sofa and desk. I know it's minor but LOVE the coat hook by the front door...wish there were more of them.
Disliked: It appears the lobby is beautifully remodeled and likely you're working on the whole building...didn't yet get to the room I stayed in...but if you did...you might need to do it again...it was very dated (while very clean). And oh, the HVAC wall unit was WAY TOO LOUD with thing clanking every time the fan came on...ugh.