SureStay Plus Hotel by Best Western Blue Springs Guest Reviews
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|0.9 miles from BLUE SPRINGS centre|
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Tresh Tue, 23 May 2023
i would never stay there...
Liked: the bed was comfortable
Disliked: breakfast on Saturday there was gravy and no biscuits. The counters were not clean and sticky, it was very clouded and not enough seating. there was a shooting inside the lobby in which my daughter witnessed the whole thing from beginning to end. when the police were finished with taking her information and statement she left the hotel with her 2 children at 1;30 am and drove 4 hours home in a very distraught state. she had to have crises intervention councilor come to her home yesterday as she is having a very hard time with this situation . your desk attendant failed to call the police at all, my daughter was the first caller.
Sean Mon, 15 May 2023
I would stay here again
Liked: It was nice and comfortable it was pretty quiet
Disliked: I don't really have any complaints
Blanche Thu, 11 May 2023
Payton Thu, 11 May 2023
horrilble and will never be...
Disliked: we got a non smoking room and we do smoke but we made sure to go outside. we were barely even there, we only slept there for one night. we checked in and then headed to our concert that was the whole reason we were there we got back around 12am and went straight to bed and got up for breakfast and then checked out and left. the front desk guy made us pay $100 cash for an incidental fee, whatever cool we did. but then we find out our friends staying in the same hotel didn’t have to do that. then we’re checking out and the front desk guy the guy who made us give the $100 takes the ticket and walks up to our room and made us wait while he “investigated” our room. we left the room in great condition like I said we were only there for 1 night. the 2nd floor smelled like weed and it wasn’t us because like I said we were barely then then he comes back and says he isn’t gonna give us the $100 back because of that. meanwhile he only knocked on 1 door and asked if they were smoking. our friends checked out right before we did same floor a few doors down and he didn’t go up and check they’re room he just accused us because we are young but we follow rules and understand the no smoking I wouldn’t have booked the room if I didn’t want a non smoking room. we didn’t stay and argue because it’s not worth it but we will never be back. don’t go here or you’ll get scammed.
Tamara Thu, 11 May 2023
Disliked: It smelled like dog poop and pee everywhere and dogs was barking all night. And housekeeping came and tried to open our door when we was still in bed
Blanche Mon, 8 May 2023
Bethany Sun, 7 May 2023
Disliked: The front desk clerk was very rude and insisted on a $100 cash deposit even though I paid for my room with a credit card. Because we weren't told when we made the reservation, I had to use their ATM. There was no explanation, just "Sorry, it must be cash. There's the atm." We had to question him to get even short, rude answers about why IT MUST BE CASH. They also made a member of the housekeeping staff inspect our room before we could leave/checkout and get our deposit back. The whole ordeal was shady, infuriating, and embarrassing, and I will never stay there again. Also, breakfast was mediocre, crowded, hot, and loud, and there was only one community table to eat at. We had to take our back to our room.
Teresa Fri, 5 May 2023
Jeff Tue, 2 May 2023
Anonymous Wed, 26 April 2023