SureStay Plus Hotel by Best Western Black River Falls

Great stay for 1 night

Liked: Super friendly staff. Very convenient for just 1 night on our way to Hayward , Wisconsin
Disliked: It’s a bit run down . Needs a lot of updating but it was clean .

Superb

Liked: Good, everything was served hot
Disliked: Room was hot. No A C.

Enjoyed the pool & bar...

Liked: The breakfast was very tasty and attendant was very attentive.
Disliked: Our bed must've been on rollers, just never experienced before.

Hardly slept at all. Bed...

Liked: The clerk who checked us in was very nice.
Disliked: Location of the room per the elevator. Bed was awful. Pillows should have been disposed of a LONG time ago. Bed was lumpy. Air conditioning was very loud. Shower head was not movable thus hitting the back of the tub. Worst room we've ever had room 215.

Overall fine experience for a...

Liked: The overall hotel and amenities were nice. Nice pool and hot tub. Complimentarily hot breakfast. Room was large, clean, and overall nice.

Nice place with a lot...

It was alright but nowhere...

Disliked: The bathroom smelled like 50 people sat in the bathroom and sweated all night

If you can overlook the...

Liked: Location and access to ponds. Also, the breakfasts were wonderful and our hostess was the best!
Disliked: The property is not being maintained as well as it needs to be; it’s showing its age. Our room had an odor as if someone had smoked in it previously.

Exceptional