SureStay Plus Hotel by Best Western Billings

Superb

Pleasant

Liked: Swimming pool had toys for kids. Traveling with a toddler, this was great for us. Breakfast was good for a continental, it was fun to watch the pancakes cook.
Disliked: Housekeeping said they would come each day, we stayed 3 nights, no housekeeping. With the tiny garbage cans that became an issue each day. When I went to breakfast on our first day, I got a call asking if I planned to check in and stay for my reservation, she apologized after she found my signed checking in papers. Beds were fairly comfortable.

Exceptional

Our lil staycation

Liked: Clean rooms comfy bed and excellent prices

Very good

Exceptional

Exceptional

Good location, bad elevator experience

Liked: Breakfast was nice and staff super friendly, free parking provided.
Disliked: Elevator had an intense odor both days we were there, the room was just ok

Was great !!

Liked: Convenient location and clean , the pillows on the bed were great , lots of them and soft and cuddly! Staff was very friendly and helpful. Breakfast was good and was always replenished when things got low!
Disliked: The hot tub was not hot water it was cool water and at times it felt cold. The water in the shower had minimal water pressure. The toilet didn’t flush well unless you held the handle down for some minutes.