SureStay Plus Hotel by Best Western Bettendorf Guest Reviews
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Clark Wed, 25 June 2025
Exceptional
Debbie Tue, 17 June 2025
Disappointing
Liked: The day shift gentleman for the first two days was very nice. Great location for the kids' baseball tournament
Disliked: The room bathroom door was broken. The towels were stained "bring your own." In need of some up grades throughout the building. The breakfast was a joke. You had to ask the staff for stuff, the coffee machine broke. The rude staff didn't do any table wipe down from the day before.. The bathroom in the lobby was discussing. Dirty with a backed up toilet. They should have kept the door closed and / or shut off access to it. Very lazy and rude staff. One and done lesson learned on this stay. Never again.
Jeramy Mon, 14 April 2025
We are leaving because the...
Disliked: They lied about the pool being heated. I would of never stayed here.
Angel Sun, 23 February 2025
Poor
Scott Sun, 19 January 2025
Very good
Liked: Good staff
Disliked: Breakfast was closed 2of the 3 days I was there
Heald Thu, 2 January 2025
Bad
Disliked: That's I was charged 250 for something I didn't do I do not smoke
Kimberly Tue, 12 November 2024
Poor
Liked: The front desk person was very friendly.
Disliked: Cobwebs on the ceiling behind the bed, in front of the coffee pot, and between the bathtub and floor. The sink and the desk table were dirty. Also, the bathtub and the toilet was not clean.
Julie Fri, 4 October 2024
Indian owners don't clean!
Liked: Breakfast was sparse @ 6:15am.Raw pancakes, nothing more.Cleaning staff lazy-Used kleenex behind bedside table + alot of dust/dirt.
Disliked: Filthy breakfast area..Won't stay again.
Joe Tue, 24 September 2024
Good
Liked: Clean room
Disliked: No breakfast
Priscilla Thu, 18 July 2024
It was an ok stay!...
Liked: Breakfast and pool was open.
Disliked: No laundry room, hot tub wasn’t open. Needs smart tv’s. Other guest weren’t allowed to visit or join in pool. We were there for baseball tournament.