SureStay Plus Hotel by Best Western Berkeley Springs Guest Reviews
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1.5 miles from Berkeley Springs centre |
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Lor Sat, 20 April 2024
Great stay and excellent value...
Liked: Love a good hot breakfast. Coffee was excellent. Room was clean and staff was very friendly
Disliked: Wasn't nothing I didn't like
Redes Fri, 12 April 2024
Superb
Liked: Good location and good breakfast
Eugeni Wed, 10 April 2024
Staying for the weekend
Liked: The hotel has everything you need, everything was tidy and clean. The breakfast was sufficient. The standard for this kind of hotel. It is 5 minutes away with the car from the center of Berkeley Springs. Room service came, although we stayed only 2 nights. It is not a standard anymore these days...
Corola Tue, 9 April 2024
Very good
Liked: Fantastic breakfast selection.
Anisah Mon, 25 March 2024
Good
Vinton Mon, 18 March 2024
Superb
Andrew Thu, 14 March 2024
Mama D is the only...
Liked: Mama D is the only bright spot in this place. She’s a jewel!
Disliked: The mattress was terrible the tv was so splotchy it was unwatchable
Deborah Thu, 14 March 2024
Comfortable, clean and friendly facilities....
Liked: The rooms were very clean and comfortable. It was obvious that it had been updated recently. The staff was very friendly and helpful. The breakfast was very good and coffee and tea were available 24-7 in the lobby. Really enjoyed our stay. Restaurant on the property was a plus. Good food at good price.
Mike Wed, 13 March 2024
I would stay here again.
Liked: How clean the room was and how pleasant the staff were.
Disliked: We had requested a King Bedroom and didn't pay attention to the fact that it had a "Roll-In" Shower, obviously for handicap purposes. The set-up in the shower made it impractical for normal use as the shower head faced out into the rest of the bathroom area, the water spray would hit the shower curtain and leak (with pressure) out into the bathroom floor and made the floor dangerously slippery. We had to place towels on the floor for safety. I spoke to the front desk and offered the suggestion of installing a shower wand holder at one end or the other of the stall to allow for a "normal" use experience of the shower and to lower the danger of the slippery floor. They were very grateful for the suggestion.
Richard Sat, 9 March 2024
Exceptional