SureStay Plus Hotel by Best Western Berkeley Springs Guest Reviews
Write a review
Write a review
Toreus Tue, 10 June 2025
Exceptional
Liked: Mama D (Ms. Deloris) is always extremely helpful every time I stay at this hotel
Disliked: N/A
Karen Thu, 5 June 2025
Very good
Van Wed, 4 June 2025
Very nice property!!!
Liked: Friendly staff
Disliked: NA
Renee Wed, 4 June 2025
Exceptional
Horton Tue, 3 June 2025
Nice stay. Would definitely stay...
Liked: Front desk ladies were especially friendly! Loved Momma D!
Joel Thu, 29 May 2025
Comfortable stay with excellent service...
Liked: Staff was extremely welcoming and friendly. Breakfast was fantastic and delicious.
Disliked: Nothing.
Anonymous Mon, 26 May 2025
Very good
Liked: Breakfast was really good. Loved the sausage and gravy biscuits. I liked the eggs also.
Cody Mon, 26 May 2025
Would not stay here again.
Disliked: Room was to be non smoking and I am very susceptible to it, but it smelled like smoke. Also, a lot of slamming doors and noise even through the night. Not a very restful night.
Anonymous Sun, 25 May 2025
Nice hotel.
Disliked: Breakfast wasn't great.
Candy Sun, 25 May 2025
Won’t stay here again due...
Liked: Good location and very clean.
Disliked: I requested a quiet room and asked again about this on checkin. I was told that the second floor rooms were not available and that the guests they had were not loud and were contractors in the area. However only the second floor rooms have the potential to be quiet as I learned. Very easy to hear people above my room walking around and they seemed to be walking constantly. I went back to the front desk and she offered to call the room and ask them to stop walking- saying the hotel was built 25 years ago. I used background sound from my phone to sleep.