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SureStay Plus Hotel by Best Western Berkeley Springs eef - (855) 270-4339
SureStay Plus Hotel by Best Western Berkeley Springs, 1776 Valley Rd, Berkeley Springs, WV -(855) 270-4339
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BOOK ONLINE OR CALL - (855) 270-4339
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (574 Ratings)
1.5 miles from Berkeley Springs centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
SureStay Plus Hotel by Best Western Berkeley Springs provides accommodations in Berkeley Springs. This 3-star hotel offers free WiFi. A continental breakfast is available each morning at the property. Winchester is 29 mi from the hotel while Cumberland is 28 mi away. The nearest airport is Frederick Municipal Airport 48 mi from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` alarm clock
` Concierge services
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Non-smoking property
` Spa services
` Toiletries provided
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

SureStay Plus Hotel by Best Western Berkeley Springs Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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0.5

Poor - 0.5 out of 5

Filipe Sun, 1 October 2023

Bad

Liked: Absolutely nothing
Disliked: The roof of the room was falling down. There was water dripping from the roof! And not even a ā€œiā€™m sorry sir for inconvenience ā€œ the staff was able to say

3.5

Good - 3.5 out of 5

Christine Thu, 28 September 2023

good place to stay in...

Liked: motorcycle friendly with covered parking for cycles
Disliked: not enough vending choices in hotel

5

Exceptional - 5 out of 5

Heather Mon, 25 September 2023

Exceptional

Liked: Very clean room. SUPER clean. Very friendly staff. We stayed only one night for our 16th Anniversary. Planned on walking the town but it rained the entire weekend. We've decided that this is our anniversary spot from now on!! And the restaurant in the parking lot was awesome.
Disliked: Nothing. Everything was great!!

4

Very Good - 4 out of 5

Peggy Fri, 22 September 2023

Very good

2

Disappointing - 2 out of 5

Hedley Wed, 20 September 2023

Disappointing

Liked: Breakfast
Disliked: Hard to findRoom felt mustyDoor locks hard to work

5

Exceptional - 5 out of 5

Lea Tue, 19 September 2023

Exceptional

Liked: Very close to both Cacapon state park and Berkeley springs. Breakfast is good. Clean. Enjoyed the pool. Restaurant on site with excellent food.

5

Exceptional - 5 out of 5

Calvert Mon, 18 September 2023

We would definitely stay agsain.

Liked: Breakfast buffet was wonderful each day. whirlpool tub in our room was fantastic. Pool was heated and still open, needed cleaned a little but it was great. Resturate next door was great as well. Staff was nice.
Disliked: We forgot something in the refrig, went back an hour and a half after check out and it was already disposed of. Maybe if people forget item they could put them at the service desk for a day. The items were unopened. It was our fault for leaving it.

4

Very Good - 4 out of 5

Adams Mon, 18 September 2023

Pros and Cons of our...

Liked: Staff was able to change our second floor room to a first floor room due to our difficulties with stairs. This was greatoy appreciated.
Disliked: Had problems with electrical female plugs connecting with male plugs on telephone charger and C-pap. Very loose and difficult to keep electricity flowing.

5

Exceptional - 5 out of 5

Joseph Sun, 27 August 2023

Exceptional

4

Very Good - 4 out of 5

David Sun, 27 August 2023

Great staff, friendly and welcoming.

Liked: Great and friendly staff, nice size rooms.
Disliked: Not easy to find in the dark and not the most clean. We had stained towels and hair in the shower plug etc but overall ok

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SureStay Plus Hotel by Best Western Berkeley Springs 1776 Valley Rd, Berkeley Springs, WV