SureStay Plus by Best Western Woodbury Inn

Poor

Exceptional

Disaster!! Stayed 1 nte and...

Liked: Nothing!!
Disliked: Dirty floor, broken bed frame that was very sharp, tv barely worked, no kleenex or any kind of soap.

Exceptional

Disliked: Pool wasn’t open

Great Staff at Woodbury

Liked: Excellent front desk service. Continental breakfast a nice perk when planning day to not feel rushed out and get organized. Maid service was friendly and easy to locate if needing a simple towel swap vs full room make up. The staff at Surestay Woodbury was the best part of the stay.
Disliked: Minifrig in room needs a good defrost. Soild ice and unable to use that section. Mold noted around caulking in shower. Found 2 bugs in room (one ant, one beetle). I know it was first floor so expected some bugs can migrate into room. Just mentioning to continue landscaping upkeep and possibly use of a bug spray at entry ports and drains in room when between guest usage. The pool at this location is covered up and not used. Be nice for future guests to have this option as an amenity. Perhaps look into having it serviced and functional again.

Bad

A good price but you...

Liked: The bed was comfortable but we had to change our first room due to a very noisy air conditioner.
Disliked: The free breakfast could be much better. Limited toast option, no dry cereals, the staff had to be asked for missing items like napkins, etc.

Good

Bad

Liked: Nothing. It was absolutely disgusting. Dirty and dusty
Disliked: Everything. My mother has asthma and she got breathing issues due to dusty bed sheets. The room smelled bad