SureStay Plus by Best Western Orlando Lake Buena Vista Guest Reviews
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15.6 miles from Orlando centre |
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Carla Tue, 16 April 2024
Liked: Location, comfortable accommodations, rooms big enough to accommodate a larger family, good variety of breakfast options
Disliked: Towels removed and not replaced following room service, no kitchen towel or washcloth and no scissors or equivalent for opening packages in the kitchen area, hotel undergoing construction/being updated so there were some areas that weren't accessible
Craig Sun, 14 April 2024
Liked: For the price it was an excellent hotel. Definitely for longer stays! Had a full kitchen in it, sofa bed and 2 queens.
Disliked: It was under construction for a remodel, wish I had known before I booked it.
Dana Sat, 6 April 2024
Location was good. Pool was...
Liked: Spacious.
Disliked: It’s being renovated. Pool was closed so that sucked for my kids and there were bugs! Not sure if they’re fleas or what but I was NOT HAPPY! Management was notified but they didn’t help!
Verified Hotel Guest Fri, 29 March 2024
This guest did not leave comments about this hotel.
Carmen Fri, 29 March 2024
Liked: The only thing I liked was the location.
Disliked: I didnt like the room. Everything was old and outdated. The bathroom was old and the bathtub was dirty and stained. There were a bedbugs in the bed. I got a lot of bedbugs bites. The bedsheets were old and stained. The pool was closed for repairs.
Gareiss Sun, 24 March 2024
Pleasant
Steven Tue, 5 March 2024
Liked: Nothing its an active construction site
Disliked: Everything. damaged door, paint stains on tile, carpet pulling from wall, furniture stained, beds hard and sagging, no hot water in shower. Kitchen had rusty Utensils and pan. Missing dishes.. pics online are deceiving.
R Mon, 5 February 2024
Liked: The hotel should not be operational during renovation. No pool, no laundry facilities, no ice. At one point, there was no water. Signs, pardon our dust does not instill confidence in the safety of this hotel.
Audra Sun, 28 January 2024
Not bad.
Liked: My stay was pretty good. The room was clean. They were currently renovating the hotel, and it didn't take away from overall look.
Disliked: They were short on staff, but I was able to go to the front desk to get what I needed.
Verified Hotel Guest Sat, 20 January 2024
Liked: Location.
Disliked: Building being completely renovated, which wasnt listed on the booking page. Cleanliness was horrid and the staff was rude and oddly possessive of the towels that were taken by housekeeping but not replaced.