SureStay Plus by Best Western Montrose

Staff is super friendly. Patrick...

Liked: We stayed here while we were waiting for the movers to arrive to our new home. The location was perfect for us.
Disliked: Nothing. Everything was great!

Passable

Disappointing

Liked: Customer service was exceptional, but the AC unit was loud and the room was not fully cleaned before our stay.
Disliked: The room was not fully cleaned, the trash had not been taken out and the sheets, towels, and overall furniture appeared to be older and well worn.

Pleasant

Very good

Passable

Liked: Staff was very helpful and accommodating in getting us a comfortable room.
Disliked: Unfortunately this is an older motel with worn and not very clean carpet and furniture throughout. The guest laundry room had dirty floors and machines. Would not stay here again.

front desk help was wonderful....

Liked: check in good. the young man who checked me was wonderful and very help full. Sorry can't remember his name but he was a great help and very friendly.
Disliked: building was old and needs updating. Not as clean as I would like. building should be redone to bring in more people as word gets around how old and messy it is. no fresh fruit available and yogurt gone by 9:00

Won't stay again.

Liked: Location was convenient
Disliked: No ice machine in back building. Not very clean. Two large dogs in the building, very loud and aggressive. Barking, growling as we met at bottom of staircase. They were leashed. While checking out, another unleashed dog came up behind me, startling me and licked my leg. I'm sure he was harmless, but having just encountered the angry pit bulls, it was not appreciated.

Very good

Liked: The bathroom was extremely small