SureStay Plus by Best Western Jonestown Lebanon Valley Guest Reviews
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Lilli Tue, 22 July 2025
Pleasant
Angela Tue, 22 July 2025
I would stay here again...
Liked: I liked that I had complained about the fitness room with no working equipment the last time I stayed here and was shocked that it was completely fixed up this time . Very very happy about that and shared that with the staff. Additionally, the staff was friendly and amenable when I’d ask for a little ‘extra’ ( like putting my freezer bag in the hotel freezer so I could take food along with me when I left the hotel).
Disliked: There appeared to be a door on the bottom floor that was constantly left open. When you’re travelling alone, security is a big thing.
Tammi Tue, 22 July 2025
Very good
Liked: Pet friendly
Disliked: The pool is tiny, like a bathtub.
Stephen Sat, 19 July 2025
Exceptional
Dawn Tue, 15 July 2025
Passable
Liked: The room was clean and location convenient
Disliked: The floor was peeling up, the toilet seat was broken and the breakfast was so so
David Mon, 14 July 2025
Very good
Damien Sat, 12 July 2025
Exceptional
Liked: breakfast was gud
Disliked: had to leave
Christopher Fri, 4 July 2025
Not very comfortable
Liked: The only thing I really likes about the hotel was that it was close to where I needed to be.
Disliked: I didn’t like how filthy it the hotel was. There were skittles and chip crumbs under the bed, and the room had a general “stickiness” to it. And there was just a general funk about the whole place. But they had the gall to non-refundably up-charge me for having my dog with me.
Justin Tue, 1 July 2025
Exceptional
Lindsi/ Thu, 26 June 2025
The value was ok for...
Liked: n/a
Disliked: the floor smelled of chemical cleaner and made it feel unclean due to a residual feeling. I didn't want to be barefootthe tub was just ok