SureStay Plus by Best Western Jonestown Lebanon Valley Guest Reviews
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Write a review
Jasmine Tue, 10 June 2025
Pleasant
Liked: Didn’t have breakfast
Disliked: My curtains didn’t stay closed
Max Mon, 9 June 2025
Very good
Jennifer Sun, 8 June 2025
Superb
David Sun, 11 May 2025
Good
Wayne Tue, 29 April 2025
Tristin was magnificent
Liked: They night receptionist named Tristin was AMAZING. There was an issue with my reservation and a mistaking cancellation. Tristian reached out to her manager and they handled it. Not once did Tristin have me feeling like the mis-hap was my mistake. GREAT JOB Tristin
Robert Tue, 29 April 2025
our 2nd time here, very...
Liked: Clean facility , comfortable room, great value for the price
Disliked: no issues
Hansen Sun, 27 April 2025
Superb
Jeudy Tue, 15 April 2025
Staff
Disliked: I didn't like that I wasn't told beforehand that I needed to put a card on file if I break anything. Why couldn't they just use the card I paid with? Another thing is the rooms are too close. I could hear the cleaning lady clean next door. Also, she hit my door with the vacuum muplite times. When she saw me walk out, she asked if I was checking out. I said no later day I tried to enter my room and my key card did not work.
Robert Sun, 13 April 2025
Exceptional
Dawn Sun, 30 March 2025
Superb