SureStay Plus by Best Western Jonestown Lebanon Valley

Pleasant

I would stay here again...

Liked: I liked that I had complained about the fitness room with no working equipment the last time I stayed here and was shocked that it was completely fixed up this time . Very very happy about that and shared that with the staff. Additionally, the staff was friendly and amenable when I’d ask for a little ‘extra’ ( like putting my freezer bag in the hotel freezer so I could take food along with me when I left the hotel).
Disliked: There appeared to be a door on the bottom floor that was constantly left open. When you’re travelling alone, security is a big thing.

Very good

Liked: Pet friendly
Disliked: The pool is tiny, like a bathtub.

Exceptional

Passable

Liked: The room was clean and location convenient
Disliked: The floor was peeling up, the toilet seat was broken and the breakfast was so so

Very good

Exceptional

Liked: breakfast was gud
Disliked: had to leave

Not very comfortable

Liked: The only thing I really likes about the hotel was that it was close to where I needed to be.
Disliked: I didn’t like how filthy it the hotel was. There were skittles and chip crumbs under the bed, and the room had a general “stickiness” to it. And there was just a general funk about the whole place. But they had the gall to non-refundably up-charge me for having my dog with me.

Exceptional