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SureStay Hotel Helen Downtown by Best Western

eef - (888) 420-1647
SureStay Hotel Helen Downtown by Best Western, 8396 South Main Street, Helen, GA -(888) 420-1647
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (1353 Ratings)
22.6 miles Georgia Mountain Fairgrounds Hiawassee
v36 mins driving
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The Spotlight on SureStay Hotel Helen Downtown by Best Western

Alpine Charm Meets Concert Convenience in Downtown Helen

Modern motel comfort meets Bavarian village vibes at the SureStay Hotel Helen Downtown by Best Western. Located right in the heart of charming downtown Helen, this cozy stay blends alpine aesthetics with practical amenities for travelers who want to be close to the action—without the late-night chaos.
Just a 10-minute walk to the scenic Chattahoochee River and surrounded by some of North Georgia’s best trails and vineyards, this hotel is a great basecamp for concert-goers wanting a little nature with their nightlife.

Rooms come standard with a microwave, small fridge, and cable TV, while some rooms offer spa tubs for a post-show soak. A heated outdoor pool and free WiFi round out the experience, making it a smart, budget-friendly choice in a picturesque setting.

Why Concert-goers love it

This hotel’s central location in downtown Helen makes it easy to walk to nearby pubs, restaurants, and live music spots without needing a car. While Helen isn’t a major city, its small-town layout means you can enjoy the evening and still be back in your room within minutes. The peaceful alpine-style village atmosphere offers a quiet recovery space after a high-energy show. Free parking and a laid-back check-in process (from 3 PM) make arrival a breeze, and check-out at 11 AM means you don’t have to rush out the door.

Who this Hotel is great for

  • Groups of friends looking for a fun, walkable downtown base
  • Solo travelers chasing bucket-list artists or Appalachian vibes
  • Couples combining a concert with a romantic weekend
  • Fans wanting a quiet, scenic spot to recharge
  • Budget-conscious music lovers who want value and location

Food and Drink Options

  • Continental breakfast is included—perfect for a post-show sleep-in and snack
  • Multiple restaurants and bars are minutes away on foot, so finding a late-night meal is easy
  • While there’s no on-site restaurant, in-room microwaves and fridges help you keep snacks on hand
  • Vending machines available for late-night cravings

Nightlife Options

  • Walkable access to Helen’s downtown bars and beer gardens
  • Nearby spots often feature live music and local brews
  • Enjoy a quieter evening with a scenic stroll along the river or back at the hotel pool

What People Say

  • “Clean, comfortable, and central” is a common theme in reviews
  • Guests love the easy walkability to shops, restaurants, and attractions
  • The friendly staff and peaceful vibe make it feel like a welcoming retreat
  • Travelers also praise the value for money and updated room features

Areas for Improvement

  • Some guests mention the hotel is a bit dated in decor—think functional, not flashy
  • No on-site bar or restaurant, but local options are just steps away
  • Limited views from the rooms, but the charm of downtown makes up for it

The Bottom Line

If you want a comfortable, affordable, and walkable hotel in the heart of Helen with easy access to music, food, and scenic vibes, SureStay delivers exactly what a concert-goer needs.
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Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
w
Non Smoking
q
Accessible
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Hiking
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` kitchenware
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` carbon monoxide detector
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Accessible by stairs
` Desk/workspace available
` Cleaning products available
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SureStay Hotel Helen Downtown by Best Western Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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4.5

Wonderful - 4.5 out of 5

Tom Thu, 12 June 2025

Good visit, would come again.

Liked: Clean room, close to key sites, very friendly staff, close to a good restaurant.
Disliked: Breakfast room was mostly high seating, not workable for some older folks. A very steep driveway to get out on the main street. Fine while we were there but I would be concerned in wet conditions.

4

Very Good - 4.0 out of 5

Alicia Thu, 12 June 2025

We were visiting family.

Liked: The bed was comfy, I liked that I could put on one of my streaming services. It was semi private. The pool was nice, as well as the hot tub.
Disliked: The door to our room (124) wasn’t bad at all, just a few minor adjustments on that so it would look flush and all that stuff. We were thrown off by the breakfast part, but we got used to it. It truly wasn’t bad, as I said the door wasn’t bad, just needs some adjusting

5

Exceptional - 5.0 out of 5

Patricia Thu, 12 June 2025

Exceptional

Liked: Location

4

Very Good - 4.0 out of 5

Beverly Mon, 9 June 2025

Just a little help.

Liked: Location, breakfast area very accommodating. Coffee 24/7 great. Front desk staff excellent & very helpful. Bottom floor room was so helpful, but floors were not very clean as we couldn't go barefoot before bed & to get up at night to use bathroom without wiping our feet off to return to bed. If we were in sock feet, they became very soiled. It's a nice facility otherwise.
Disliked: Cleanliness of floors.

5

Exceptional - 5.0 out of 5

Anonymous Mon, 9 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Muniz Mon, 9 June 2025

Exceptional

Liked: God

3.5

Good - 3.5 out of 5

April Sun, 8 June 2025

Was ok for a one...

Liked: Location
Disliked: The bathroom floor was overly slippery. I feel and told the front desk and all she said was. I will tell maintenance. Not an are you ok or anything.

3

Pleasant - 3.0 out of 5

Karen Sat, 7 June 2025

It was a good overnight...

Liked: Pool

4.5

Wonderful - 4.5 out of 5

Jerry Wed, 4 June 2025

Superb

Liked: Very nice and friendly.

5

Exceptional - 5.0 out of 5

Greg Tue, 3 June 2025

Great location in an awesome...

Liked: Great location. Easy w as liking distance to restaurants and the river.
Disliked: Rooms a little dated but not bad

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SureStay Hotel Helen Downtown by Best Western 8396 South Main Street, Helen, GA
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