SureStay Hotel by BW Conway Guest Reviews
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|1.4 miles from Conway centre|
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Lewis Sat, 24 July 2021
The staff was very helpful...
Liked: I did not eat breakfast. I enjoyed the location just to get out and walk right there by the river. It was quiet and relaxing.
Disliked: The floor as you get close to the sink had water coming through the floor when I walked on it.
Nicholas Fri, 23 July 2021
Could use some updating to...
Jordan Thu, 22 July 2021
For 1 late night stay,...
Liked: The location was good. The shower was clean and the a/c worked great.
Disliked: The floors were sticky and had trash on the floors when we arrived. We had to wear shoes the whole time. There was a cigarette burn on our comforter even though we had a nonsmoking room.
Paul Thu, 22 July 2021
Liked: Every one was nice from the time we walked in the door did everything they could to help us the manager went over and beyond to help us rooms were clean and smelled amazing will be staying here every time we come to Conway
Anonymous Wed, 21 July 2021
Amber Tue, 20 July 2021
Liked: Price was good
Disliked: It was slightly dirty
Erica Mon, 19 July 2021
It was alright but I...
Liked: The staff was nice
Disliked: I didn?t like that they didn?t have a pool. The WiFi wouldn?t connect to our phones and other devices. Also we told room service that we was okay for the day but they still entered our room anyways.
Tina Sun, 18 July 2021
Liked: It was very clean. The staff were friendly and very helpful.
Disliked: It could have a pool. The sign needs to be taller so that it can be seen.
Trimble Sun, 18 July 2021
Lynn Sat, 17 July 2021
Friendly staff but bad cleaning...
Liked: Friendly and helpful staff.
Disliked: The room floor was filthy, the bottoms of my feet were brown after walking across the room. The bed covering had stains. A 1 inch on the bottom of the door allowed a toad to enter the room overnight.