SureStay Hotel By Best Western Tuscaloosa Southeast

Worst hotel ever.

Liked: Nothing. Worst experience I’ve ever had.
Disliked: Worst experience ever. The hotel was disgusting and unsanitary. It looked like it hadn’t been cleaned in years. There was mold everywhere. The smell was so pungent. Urine all over the bathroom floor, that looked like it hadn’t been mopped in forever. Clear substance on the back of the headboards. The breakfast the next morning was terrible and the lady that came out making it has track marks up and down her arms. We immediately left. It was so unsanitary and unsafe for kids. Don’t let the good reviews and pictures fool you. I would never recommend anyone staying here period.

Exceptional

Liked: It’s great value for the price. Not fancy but safe and clean.

Exceptional

Great value; good location

Liked: You can’t beat the value. It’s clean and safe, quiet and close enough to campus.

Good

Good

Liked: Great staff
Disliked: Terrible breakfast

Bad

Poor

Liked: Have stayed numerous times before and always been very pleased
Disliked: They were booked up so we were “upgraded”. It was not upgrade to us. Instead of 2 beds got a king and a very uncomfortable couch. The bathroom door had been replaced with a slide door. There were cracks between the door and door frame that you could easily see through. The comforter we received to make the couch up was stained with big yellow spot

Great value!

Liked: This hotel is always clean and the staff super friendly. The only complaint would be the lack of variety in the free breakfast, all 3 mornings of our stay they had the same thing. But other than that was a great stay!