United States
Canada
United Kingdom
New Zealand
AustraliaSureStay Hotel by Best Western Terrell Guest Reviews
Overall Average Score:
Good (3.65 out of 5)
Write a review
Menu
Write a review
Connie Sat, 7 June 2025
Pleasant
Bruce Thu, 15 May 2025
Nice place to stay. Definitely...
Liked: Great location for what my visit was for. Clean and pretty well maintained. Nice place to stay.
Disliked: The breakfast was very limited. I really need more than cereal and waffles for breakfast.
Courverler Wed, 7 May 2025
Exceptional
Liked: Nice place
Disliked: Nothing
Rosalba Mon, 5 May 2025
Passable
Liked: Location
Disliked: The bathroom wasn’t clean ! And the flor was dirty !
Jose Mon, 21 April 2025
Exceptional
M'kenzi Mon, 21 April 2025
Exceptional
Alyschia Mon, 14 April 2025
Relaxing and exactly what I...
Liked: I got in town after 9pm so the reservation bumped me up with no extra costs. The room space was amazing, the location over the office was perfect being alone. The housekeepers are very kind ESPECIALLY MS. SHAY!!!! HHEEEYYYY SUGGAAA!!! Thank you for always being so welcoming and kind and sharing ur beautiful smile to brighten the day.
Disliked: I LOVE that there was NOTHING FOR ME TO DISLIKE during the visit.
Orlando Mon, 17 March 2025
This hotet was adequate for...
Liked: Price was very reasonable. The breakfast was adequate for a quick start. Staff was friendly. Bed was comfortable. Nice size fridge in room. Shower was hot. Close to dining and shopping options.
Disliked: Hiway noise. Neighboring room noise. No flavored creamers for the coffee.
Cartlidge Mon, 17 March 2025
Exceptional
Kimberly Sat, 15 March 2025
We won’t be coming back!!!
Liked: Not much!
Disliked: We prepaid on line but when we got there they said they didn’t have it. Paid again and then had to call Booking.com and they issued a refund for the double payment. They called the hotel to let them know they are supposed to accept prepay! Then the only ice machine was broken. Dryer did not get very hot. Had to run 2 cycles to get clothes dried.Breakfast wasn’t ready at 6:40 (opens at 6:30). Lied to us that a construction crew had wiped them out. It was obvious that wasn’t true. Nothing was ready! The waffle maker was still warming up. Juice machine out of order. Had to wait on the coffee! Overall not a great experience!
