SureStay Hotel by Best Western Spring North Houston Guest Reviews
Write a review
Write a review
Cheryl, Lufkin
I had booked a smoking room with a King size bed. I arrived to a room with what appeared to be a queen size bed. Smoking room had no ashtrays. The carpet is obviously filthy - you would not want to be barefoot. The tiles in the bathroom behind the door were also filthy. The bed was the worst I have ever slept on. Halfway through the night I made a pallet on the floor. However, the room did have a hair dryer that worked well. Spend a little more and don't book here.
Liked: Inexpensive.
Disliked: Bed uncomfortable; dirty carpet.
Kamron Sun, 29 June 2025
Terrible
Liked: Nothing
Disliked: Tv doesn’t work WiFi sucks very ghetto should be a 1 star hotel I will never stay here again
Mohammad Tue, 24 June 2025
Poor
Liked: Clogging bath tub and sink ..molding ...infested with bugs .
Disliked: Bugs.. clogged sink and bath tub ..cleanliness
Lynn Sun, 22 June 2025
Pleasant
Virtudes Tue, 3 June 2025
Cool rooms justbneed exterminator or...
Liked: Cool rooms AC are good and working. Although water showers now warm enough to bath only the following day it was fixed on its own.
Disliked: German Roach on the bathroom
Chanda Fri, 30 May 2025
Pleasant
Liked: It was very warm, 80 degrees in the breakfast area
Anonymous Fri, 30 May 2025
Good
Reyes Thu, 29 May 2025
Bad
Liked: Didn't stay there
Disliked: All rooms were still NOT CLEAND BY CHEK IN TIME!!! SO I MADE ANOTHER RESERVATION AT ANOTHER HOTEL!!! I WULD NEVER NEVER RECOMMEND THIS HOTEL!!!!
Jade Wed, 28 May 2025
Good
Gina Sun, 25 May 2025
Please check the construction of...
Liked: Breakfast was good and the location was close to what I had to do
Disliked: The cool could have been a whole lot cleaner
Leantwe Sun, 18 May 2025
Passable