Name: SureStay Hotel by Best Western Seaside Monterey
Address: 1893 Fremont Boulevard, Seaside, CA
Telephone: (888) 406-7656

Very good

Bad

Good

Very disappointing and uncomfortable to...

Liked: Areas and location
Disliked: Multiple roaches came out at night while we sleep. It was just after midnight when the first one I felt it on my arm. I smack it. I shine my phone light onto the wall where the bed headboard is on. Found 3 more . Went to the kitchen, found 1 more. Looked around the room walls, bathroom, ground. Went back to the kitchen and there was another one. Small roaches about the size of a rice grain. I wanna to get a room changed but my parents and kids were all tired and sleeping. It will not be good time to get a new room. I wanted to talk to someone in the front in the morning. But no one was there. I walked to the lobby 3x after 630am to check if someone was there and check the breakfast. My last check was as at 7am and still the lobby was not open. The other guy whom been waiting for breakfast had to make a phone call to someone. When I came back to check around 730am, I bump into the guy and he told me he had to make a phone call. When I checked out around 9am, there was no one in the front still but just a fast track check out box where I turn in the card key.

Exceptional

It was ok, but I...

Disliked: When we checked in, they gave me room key to a room that was ALREADY OCCUPIED.THAT was embarrassing and VERY upsetting. the front desk just mumbled "or, sorry about that" What???

Save your money

Liked: 15 minutes away from Monterey
Disliked: Check in was at 3 but room wasn't ready till after 4. Room was dirty, my kids feet were black after just 20mins being here. Shower had mold and mold behind the toilet and old used qtips on the ground. Kitchenette is not that, just a mini fridge and microwave. Which basically every hotel has so very misleading to say kitchenette. They need to update their pictures to give people a better view of the room . Would not book here again would rather have a hotel 30 mins away from the beach than to stay here again. Save your money and get something worth it.

It was decent mostly picked...

Liked: It was close to many things and the beach
Disliked: There were issues and could not get through tovthe front deak and most of the time there is no one at the front desk.The room smelled like completely with bleach, but seems like it was not sweeped the floor was dusty and dirty. Continental breakfast was decent but no employee around even for a good morning

Excellent hotel, hidden gem.

Liked: Excellent location and wonderful room. I thoroughly enjoyed staying there and the walk along the beach was amazing.
Disliked: Nothing

We will never stay here...

Disliked: It was dirty. The room floors were filthy. Our feet were black from walking on them. The drains were backed up. There was a plunger on the front porch “just in case.” The front porch needed to be hosed off. Trash receptacles were kept close to the rooms and were loudly dumped early in the am. Lots of loud street noise. We stayed in the first floor unit and the people on top ran around loudly until late evening.