SureStay Hotel by Best Western Santa Monica

The room was very comfortable - we especially liked the kitchenette, with the table and chairs, where we sat and ate our meals at night.

Liked: Positive

Exceptional

Liked: Location

Superb

Liked: Clean, large room. Good breakfast with lots of options. We used to the public transport to get around and there is a bus stop in each direction within a 2 minute walk. We were able to store our luggage for the day after checkout - this was not in separate locked room, but in the lobby of the reception, but that wasn’t a concern for us.

It was a relaxing and...

Liked: The room was clean, the manager was super kind, there are a lot of free electric chargers for cars, the parking lot was free, the breakfast is perfect and it is well located.
Disliked: beds are a little bit small

Good

Liked: Friendly helpful staff, Free parking, comfy beds, there was a small problem with the room which was entirely resolved within 10 mins , breakfast included
Disliked: Noisy air conditioning!

Pleasant

Won't be staying here again

Liked: Excellent location for our needs
Disliked: Small room, half below grade, so small window. Noisy AC unit. Sink in room- awful idea.

Very good

Very good

Liked: the staff on site was helpful. i asked to change room because of noise and they made that happen. i had a bigger room, 2nd floor it was much better
Disliked: noise from the corridor, location is okay but there is not a lot of options for dinning around.

Good