SureStay Hotel by Best Western Portland City Center

Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.

Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.

I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.

Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.

Exceptional

Liked: Great breakfast and loved the location
Disliked: Nothing bad to say, thank you again!

Exceptional

Relatively inexpensive and close to...

Liked: Relatively inexpensive. Clean. Staff were helpful. Breakfast was included although it was pretty minimal.
Disliked: Room and facility were very dated. Decor was unappealing and depressing. Mattress sagged. I arrived late and there was no parking. I was told that if I could not find parking they’d rent money. But I’d still be left to find lodging somewhere in a strange city. Not cool. Luckily I did find parking.

Very good

Liked: Spacious room, kind staff, quite central, well priced

no thanks

Liked: Breakfast was great
Disliked: be nice if everthing was free

Very good

Good

Passable

Superb

Liked: Great location, comfy bed, good sized room