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SureStay Hotel by Best Western Portland City Center

eef - (888) 406-7656
SureStay Hotel by Best Western Portland City Center, 2401 S.W. 4th Avenue, Portland, OR -(888) 406-7656
Area: Downtown Portland - City Center - PSU - South Waterfront
(Map)
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (687 Ratings)
4.0 miles Moda Center
v7 mins driving
BOOK ONLINE OR CALL - (888) 406-7656
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The Spotlight on SureStay Hotel by Best Western Portland City Center

Affordable Comfort in the Heart of Portland

Modern and welcoming, SureStay Hotel by Best Western Portland City Center is a relaxed 3-star stay located in downtown Portland. Just a short walk from the Portland Art Museum and close to local music spots, this hotel is ideal for travelers who want to be in the city’s cultural mix without sacrificing comfort or value.
With free WiFi, 24-hour front desk service, and on-site dining, it offers the essentials for a smooth stay—plus a few fun extras like karaoke nights.

Why Concert-goers love it

Music lovers appreciate how close this hotel is to popular venues and public transportation. You can walk or take a quick rideshare to shows, then return to a peaceful room that’s away from the late-night noise. The 24-hour front desk makes late check-ins a breeze, and the hotel’s relaxed vibe is perfect for winding down post-concert. Luggage storage is also available if you're arriving early or leaving late.

Who this Hotel is great for

  • Groups of friends who want affordable rooms with shared amenities
  • Solo travelers catching a must-see artist
  • Couples making a music-filled weekend getaway
  • Fans needing a quiet place to recharge after a show
  • Budget-conscious travelers who still want a central location

Food and Drink Options

The on-site restaurant serves both American and Asian cuisine and caters to various dietary needs, including vegan and gluten-free. While there’s no 24/7 room service, the bar and restaurant are great for a pre-show bite or a post-gig snack. Breakfast is available, so you won’t have to hunt for food after a late night.

Nightlife Options

Kick off your evening with a drink at the hotel bar, or join in on a lively karaoke night before heading out. You're also within a short distance of downtown Portland’s best bars and lounges, offering everything from craft cocktails to live jazz.

What People Say

Guests love the friendly staff, reliable free WiFi, and the hotel’s unbeatable location near Portland State University and other key attractions. Many reviewers note that while it’s not a luxury hotel, it’s great value for the price and perfect for a short city stay.

Areas for Improvement

Some guests mention that the hotel could use a minor refresh in terms of decor. Parking is limited, so plan ahead if you're driving. And while the vibe is fun, this isn’t a luxury resort—think practical, clean, and no-frills.

The Bottom Line

SureStay Hotel by Best Western Portland City Center is a solid, budget-friendly pick for concert-goers who want to stay close to the action without blowing their budget.
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
A
Business Center
w
Non Smoking
q
Accessible
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Microwave
` Refrigerator
` Karaoke
` Wheelchair accessible
` On-site parking
` vending machine
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Happy Hour
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Luggage storage & lockers
` Non-smoking property
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Xerox/fax in business center

SureStay Hotel by Best Western Portland City Center Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Nancy C, Olympia

Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.

Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.

3

Pleasant - 3.0 out of 5

Clara R, Olympia

I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.

Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.

3.5

Good - 3.5 out of 5

Ai-chun Mon, 30 June 2025

Good location with short visit...

Liked: good location and provide simple breakfests
Disliked: room is a little bit small

4

Very Good - 4.0 out of 5

Alex Mon, 30 June 2025

Good hotel with great location...

Liked: Location is perfect to explore the city without having to drive a lot. Had a conference downtown and was within walking distance. There is also a bar and a restaurant if you need it, but a lot more is accessible not too far away. The room was clean with the essentials. Breakfast is fine, muffins, bagels, oats, yogurt, and cereals. Coffee wasn’t bad either. Staff was friendly and always available. Wifi was fast.
Disliked: Nothing. Parking can be sometimes difficult but staff is always there to help make sure guests have a spot.

2.5

Fair - 2.5 out of 5

June Sun, 29 June 2025

Won’t stay there again

Liked: Not alot
Disliked: Needs updating. Every carpet dirty Cleanliness was not compatible with the price

4

Very Good - 4.0 out of 5

Wagnerska Thu, 26 June 2025

Very good

2.5

Fair - 2.5 out of 5

Danna Thu, 26 June 2025

Passable

Disliked: Room

4.5

Wonderful - 4.5 out of 5

Diego Thu, 26 June 2025

Superb

Liked: Great location!

4.5

Wonderful - 4.5 out of 5

Day Wed, 25 June 2025

Superb

4

Very Good - 4.0 out of 5

Gazza1951 Tue, 24 June 2025

Basic motel close to city...

Liked: Free parking, close to city with street car only 5 minutes walk away. Bar and restaurant on site.
Disliked: Breakfast minimal and in small stand-up location at front desk. Portland did not impress as a city, a lot of homeless people and crazies encountered on our 1 day walk around. Don't think it is really necessary to be close to the city as a tourist. Motel was located in a very busy traffic area, though, to its credit, sound proofing was good.

4.5

Wonderful - 4.5 out of 5

Anonymous Mon, 23 June 2025

Superb

4

Very Good - 4.0 out of 5

Anonymous Sun, 22 June 2025

Very good

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SureStay Hotel by Best Western Portland City Center 2401 S.W. 4th Avenue, Portland, OR