Name: SureStay Hotel by Best Western Olathe
Address: 211 N Rawhide Drive, Olathe, KS
Telephone: (888) 406-7656

SureStay Hotel by Best Western Olathe Guest Reviews

Overall Average Score:

Pleasant (3.1 out of 5)

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Poor

Disliked: It was advertised as a hotel but was a dirty motel with Best Western name on it. I would not recommend it nor would I stay there again.

Superb

Liked: Location

Very poor

Liked: The ac worked very good.
Disliked: The bathroom door was being held on with 1 hing, the bathrub has paint flaking off.

Roaches in 2 different rooms...

Liked: Location, staff
Disliked: Roaches

Hotel tried to charge my...

Liked: Close to the area we needed to be.
Disliked: A bunch of loud people outside in the middle of the night. Door is not sealed properly, you can see through to the outside.

Superb

Passable

Liked: The price was cool. And convenient location. Staff was kind.
Disliked: Blood stained sheets. (I always pull sheet before I lay in hotel beds) thankfully I have a double bed room

No working WiFi

Liked: Everything was more or less fine except the thing we didn't like.
Disliked: No WiFi. Spent time on the phone with the manager verifying that we were trying to connect to the right link with the correct password. That wasn't the problem. We just couldn't get a strong enough signal to get on the Internet, which we needed to do for work (I teach online classes), and the manager couldn't do anything but try to reset the modem, which didn't work.

Exceptional

Liked: It was clean and developed
Disliked: No complaints 👌

Works for the price.

Liked: Getting a bottom floor room.
Disliked: Layout of room could've been better, couldn't even close bathroom door while in bathroom unless standing in shower. Upon checking in, was not giving sleeper couch sheets. Was not told u til checkout that, they should've given them when checking in.