SureStay Hotel by Best Western Olathe Guest Reviews
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1.3 miles from Olathe centre |
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Dennis Fri, 26 April 2024
Wouldn’t stay there again.
Liked: Staff was very nice. Breakfast area was spotless. Gentleman at front counter tried his best. Room was on first floor. Beds were comfortable.
Disliked: Hotel appears to be in an industrial area, not very conducive for relaxing. Motel was being renovated. Workers started too early, tossing stuff from second floor into dumpster. Toilet rocked on floor. No decaff coffee for my wife who has high blood pressure. Eggs should have had some kind of accompaniment. Potatoes, sausage, or bacon would have been nice. I guess they figured sausage with gravy and biscuits was sufficient. Waffles just don’t cut it anymore.
Johnson Wed, 10 April 2024
Very good
Rolf Wed, 10 April 2024
Good
Mayra Sat, 6 January 2024
Passable
Disliked: You can hear footsteps from the top floor if you stay on the bottom floor, neighbors were outside talking loud at 2am
Joyce Sat, 30 December 2023
Superb
Liked: Liked the service
Disliked: Beds seemed too small. They were not full or queen size, and they seemed to be little bit over sized twin.
Mayra Sat, 23 December 2023
Good
Gabriel Sat, 2 December 2023
Exceptional
Marsha Wed, 11 October 2023
Maybe not the best choice...
Liked: The proximity of the hotel to the expressway and to Kansas City was great. The breakfast was fine. The coffee was hot, scrambled eggs were good, and the pancakes were good. It was nice being able to get an orange, too.
Disliked: I got the sense that this is a facility that is being used as long-term housing for the unhoused, and since I was a woman traveling alone, that made me a little uneasy. This guess was based on the familiarity of the check-in guy with the others there, the familiarity of the people who came in for breakfast with the staff and the food on offer, and a couple of other things. The room I was assigned was in a separate building, and it was the last room in that structure. I had quite a walk to the ice machine and an even longer one to get breakfast. I had booked a non-smoking room, but when I walked into my room, it smelled like stale smoke. There was a woman sitting on the balcony above smoking, so I couldn't just turn on the AC to bring in fresh air to make it smell better. There is black mildew running around the perimeter of the tub, and the porcelain in the sink is broken in places. It wasn't possible to position the curtains so that there was no view into the room, factoring in reflections in the mirror.
Celine Wed, 11 October 2023
Ok place for the price
Liked: The room was clean & housekeepers & front desk staff were nice & friendly
Disliked: The location and the fact that the doors are on the outside of the hotel plus I’ve heard that’s where some shady activity has happened
Heishman Mon, 9 October 2023
Great Experience
Liked: For what we paid, this place was above and beyond what we expected. Staff was nice and ready to help. The room smelled like the definition of clean when we got there. We had 2 kids with us and had no worries about the cleanliness.
Disliked: I have no complaints