Name: SureStay Hotel by Best Western North Vancouver Capilano
Address: 1634 Capilano Road, North Vancouver, BC
Telephone: (888) 323-5826

SureStay Hotel by Best Western North Vancouver Capilano Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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Felt safe, was clean, convenient.

Liked: Pool excellent. DeDutch restaurant food excellent. Staff accommodating. Quick frequent bus across the street connecting to Seabus to Convention Centre where we attended a convention for 4 days. And great connection Waterfront to BC Place a facility of the Convention. Safe parking at hotel during our absences.
Disliked: Not a thing.

Superb

Liked: Location, pool and restaurant
Disliked: Can’t think of anything

Superb

Very good

Good

Superb

Liked: The staff were very friendly. The room was clean and comfortable. Loved the free parking!

Superb

Passable

Liked: It appeared nice...but because of the strange credit card rule we could not even stay
Disliked: The hotel requires a real credit card on check-in not debit credit for payment. The room can be held on debit credit. What in the world debit credit is immediate payment credit credit just cost possible fees plus interest .Why in the world does it make a difference to them fraud or no fraud could be the dumbest rule I've ever heard. If you can explain it to me please do but it's only certain hotel chains in certain areas owned by certain people that this is a requirement.

Very good

Good place to stay, but...

Liked: Good price for the room. The beds were comfortable. The room was a good size. It was very clean. The staff was courteous.
Disliked: There weren't many restaurants close to the hotel so we had to get a taxi when we went anywhere.