SureStay Hotel by Best Western Manchester

I was looking for price...

Liked: Our host at check-in was helpful and attentive. He saw we were seniors so changed us from 2nd floor to first. The bed was a bit soft and high off the floor (I'm 6'1").
Disliked: There was a throw rug covering a 22"x12" piece of tile on the floor at the foot end of the floor. Was brought to our attention by host when we went in. I said it was acceptable as I instructed my wife to sleep on entrance side so as not to trip at nighttime use of restroom. Food, drinks and tables and chairs were very good.

Used to love this hotel...

Liked: Where it’s located
Disliked: The rooms are not clean- the carpet had my feet black, maintenance -needs work. The air conditioner I believe has mold because every time I turned it on I was having severe allergies and wheezing. The mattress in both rooms very uncomfortable. Breakfast needs alot of work. I chose not to eat at the hotel. Wifi not working, tv wasn’t working. A wire was on the toilet to flush it in one of the rooms. Overall- the manager is always nice when I stay there but the owner really needs to get a renovation done. It’s a shame how run down it’s become after staying there off/on for the last 10 yrs. To the owner- DO BETTER.

Good breakfast friendly staff

Liked: Staff as professional
Disliked: Room furniture was broken

Very good

Toss up...some good stuff and...

Liked: Location was good, places to eat and gas station were right next door. Nice clean room, bed and pillows were comfy.
Disliked: Room smelled really musty ant that never really went away. Person at the desk was polite but didn't seem like he cared if we were there or not.

Good

The only thing is because...

Liked: Harry was very helpful we stayed a few extra days

Good

Superb