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SureStay Hotel by Best Western Lenoir City

eef - (888) 406-7656
SureStay Hotel by Best Western Lenoir City, 400 Interchange Park Drive, Lenoir City, TN -(888) 406-7656
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3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (428 Ratings)
10.0 miles Cotton Eyed Joe Knoxville
v13 mins driving
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Hotel Description
SureStay Hotel by Best Western Lenoir City is located in Lenoir City, within 23 miles of University of Tennessee and 24 miles of University of Tennessee Neyland Stadium. With a seasonal outdoor swimming pool, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides a shared lounge and a 24-hour front desk for guests. At the hotel, each room has a desk. Guest rooms in SureStay Hotel by Best Western Lenoir City are equipped with a TV and free toiletries. Guests at the accommodation can enjoy a continental breakfast. Guests at SureStay Hotel by Best Western Lenoir City will be able to enjoy activities in and around Lenoir City, like fishing. Knoxville Convention Center is 24 miles from the hotel, while Frank H. McClung Museum is 24 miles away. McGhee Tyson Airport is 26 miles from the property.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Free Parking
` Golf Course
` Air Conditioning
` 24-Hour Front Desk
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Fishing
` Heating
` outdoor pool
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` Japanese
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Accessible rooms through interior corridor available
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Trash cans
` Window
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center
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SureStay Hotel by Best Western Lenoir City Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

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4.5

Wonderful - 4.5 out of 5

Gail Wed, 27 August 2025

Wonderful

Liked: We were very happy with Surestay. The grounds are well maintained.

2

Disappointing - 2.0 out of 5

Jenn Sun, 17 August 2025

Musty.

Liked: The bed was comfortable. The cost was decent.
Disliked: The room smells of musty. There had to be mold somewhere in the room, either in the air conditioning or the walls. My allergies went crazy.

2

Disappointing - 2.0 out of 5

Miranda Sat, 16 August 2025

Disappointing

5

Exceptional - 5.0 out of 5

David Mon, 11 August 2025

Exceptional

2.5

Fair - 2.5 out of 5

Laura Wed, 6 August 2025

Not a good stay.

Liked: The shower was hot.
Disliked: The uncomfortable beds, The pool wasn't clean the chlorine tabs in the floating tab holder were missing. The pool didn't have a fresh chlorine smell. There was a foul odor when we walked in the room.

2.5

Fair - 2.5 out of 5

Connie Sun, 3 August 2025

Passable

0.5

Poor - 0.5 out of 5

Elisa Tue, 22 July 2025

Bad

4

Very Good - 4.0 out of 5

Renee Thu, 17 July 2025

Very good

Disliked: We were looking forward to utilizing the swimming pool, but when we got in, the water was not clear and didn't look clean.

5

Exceptional - 5.0 out of 5

James Mon, 7 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Cole Thu, 3 July 2025

The shower was great, you...

Liked: It was good and clean, also the bed was comfortable but a little high off the floor for short people
Disliked: Not a good location

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SureStay Hotel by Best Western Lenoir City 400 Interchange Park Drive, Lenoir City, TN
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