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SureStay Hotel by Best Western Jacksonville South

eef - (888) 323-5826
SureStay Hotel by Best Western Jacksonville South, 5018 University Boulevard West, Jacksonville, FL -(888) 323-5826
Area: Southpoint - Butler Blvd West
(Map)
3
HOTEL RATING: 
PLEASANT
3 out of 5 (1154 Ratings)
2.2 miles Bolles Upper School
v6 mins driving
BOOK ONLINE OR CALL - (888) 323-5826
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The Spotlight on SureStay Hotel by Best Western Jacksonville South

Budget-Friendly Comfort Near Jacksonville's Music Hotspots

Modern simplicity meets convenience at the SureStay Hotel by Best Western Jacksonville South. Just 5 miles south of downtown Jacksonville and a quick 20-minute drive from Jacksonville Beach, this hotel provides a relaxed, no-fuss stay with easy access to the city’s top concert venues. With free WiFi, a full hot breakfast, and spacious rooms, it’s a practical base for music fans on the move.

Why Concert-goers love it

Being under 6 miles from EverBank Field and just a short drive from downtown venues makes this hotel ideal for catching a show without the downtown price tag. The 24-hour front desk and early 3:00 PM check-in time are perfect for travelers rolling in before the music starts. Plus, with quieter surroundings just outside the city center, it’s a peaceful place to unwind after a loud night out.

Who this Hotel is great for

Groups of friends looking for a budget-friendly base
Solo travelers seeing a bucket-list artist
Couples making a weekend of it
Fans wanting a quieter post-concert recovery space
Budget-conscious music lovers who'd rather spend on tickets than accommodations

Food and Drink Options

Start your day right (even after a late night) with a free full hot breakfast. While there’s no on-site restaurant, you’ll find a variety of walkable and short-drive eateries nearby. Though there’s no room service, the hotel has vending machines for late-night snacks, plus tea and coffee-making facilities in every room.

Nightlife Options

While the hotel itself is more about rest than revelry, you're within easy reach of downtown Jacksonville’s bars and live music venues. Whether you’re up for a post-concert craft cocktail or a laid-back pub, there are plenty of options just a quick ride away.

What People Say

Guests love the value for money, friendly staff, and clean, comfortable rooms. Many mention the excellent location for Jacksonville events and the convenience of free parking. The free breakfast is a consistent highlight for travelers starting their day.

Areas for Improvement

Some guests noted the décor is a little dated and the area is more suburban than scenic—but most agree it’s a great find for the price. If you're looking for high-end amenities, this may not be your spot, but it nails the essentials.

The Bottom Line

The SureStay Hotel by Best Western Jacksonville South is a smart, affordable choice for concert-goers looking for comfort, convenience, and value just outside the Jacksonville action.
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Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
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Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` vending machine
` telephone
` alarm clock
` clothes dryer
` blackout curtains
` Designated Smoking Area
` Free Wi-Fi
` Closet
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Dressing room
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Xerox/fax in business center

SureStay Hotel by Best Western Jacksonville South Guest Reviews

Overall Average Score: 
Pleasant (3 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Anonymous Tue, 26 August 2025

Very good

Liked: Great price, very nice remodeled hotel, would stay again. Better than 2 star!

3

Pleasant - 3.0 out of 5

Jamie Sun, 24 August 2025

Pleasant

Liked: Water pressure and temperature was amazing. Shower curtain was torn but bathroom and room was clean. Bed was really comfortable. Air conditioning could have worked better. Did not get cool in the room. Breakfast was pretty good. Had waffles to make, sausage and scrambled eggs. Also had cereal, oatmeal and yogurt.
Disliked: First room we were given had a really bad smell and a broken window. Had no trouble getting a different room. Air conditioning in second room orked but didn’t cool good.

5

Exceptional - 5.0 out of 5

Martha Thu, 14 August 2025

I stay here all the...

Liked: The staff was very nice. They are always nice. Breakfast is always good.
Disliked: Everything was good

5

Exceptional - 5.0 out of 5

Courtney Wed, 13 August 2025

Exceptional

5

Exceptional - 5.0 out of 5

Don Sat, 2 August 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ray Thu, 31 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ray Thu, 31 July 2025

Exceptional

1

Poor - 1.0 out of 5

Anonymous Tue, 29 July 2025

A/c needed to be fix

Liked: Location
Disliked: The a/c wasn’t working

2.5

Fair - 2.5 out of 5

Alan Sun, 27 July 2025

Passable

Disliked: No chair..broken coffee pot that was never replaced.

1.5

Poor - 1.5 out of 5

Judy Sat, 26 July 2025

Poor

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SureStay Hotel by Best Western Jacksonville South 5018 University Boulevard West, Jacksonville, FL