SureStay Hotel by Best Western Jacksonville South

Superb

Exceptional

Exceptional

Not good.

Liked: Not much honestly.
Disliked: Rooms were lacking. Had 2 rooms in one room Ac made loud noise all night, there wasn’t a smoke detector in my room, the water pressure was basically none existent, and there was a dead roach on the nightstand.

It was okay for the...

Liked: The bed was comfortable.
Disliked: The bathtub had rust in it. The water would not get hot in the shower. A semi truck was cranked up in the shop parking lot right next to our room all night and it was loud.

Very pleasant but could make...

Liked: The location and the room was nice and tidy.
Disliked: The toilet base was broken so every time that I sat down to use the toilet it I had to be careful, but it wasn't bad enough for me to change my room. The eggs and sausage were not fresh and were overcooked.

Good

Bad service

Liked: The staff terrible the place no TV no air no phone asking the staff up front to do something was like I should do it myself while sat there on the phone and just ignore meThe
Disliked: The staff and the place like it room and it was he placed me it that room on purpose the place mostly empty and he refused to give me a better room and he said so I asked he said I should have ordered better I left and didn't even stay there

Nice colors but still much...

Liked: It was clean and had a nice color palette.
Disliked: Location was near many industrial properties and the property also looked industrial. The service was not as friendly as usually expected for hotel industry.