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AustraliaSureStay Hotel by Best Western Ellensburg Guest Reviews
Overall Average Score:
Good (3.7 out of 5)
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Oleg Fri, 6 June 2025
Very good
David Wed, 4 June 2025
Not perfect but it works...
Liked: Close to many different food options and very convenient distance to the interstate.
Disliked: Bed was too hard and pillows were non supportive
Dan Sun, 25 May 2025
Superb
Robert Tue, 20 May 2025
Very good
Angie Sun, 18 May 2025
Not good
Disliked: Bed was to hard.it felt like u where on a basement
Jennifer Mon, 12 May 2025
Good price, location and friendly...
Liked: Staff was very friendly, room was clean and nice size (2 queen beds). It is an older hotel, but they maintain it well and has given it a face lift. (New tub/shower surrounds, new flooring, etc). Reasonable price for the accommodations.I liked having a Tesla charging station in the parking lot, which was very convenient. And Wendy's right next door for the late night Frosty. :) There is a large field next door to let the dogs run (tho...I am sure it's not meant to be used for that. Be sure to pickup after your pup!)
Disliked: Booking.com did not inform me of the Pet pricing. (It stated there was a refundable pet deposit) However, at check in, we were informed that it is $20 per dog per night. (still a reasonable price compared to some other hotels in the area). The clerk explained that their personal website states the pricing, but many third party agencies (booking.com, etc) are not always accurate. Just wanted to mention this so others are aware...
Jill Sun, 11 May 2025
A great value for a...
Liked: We traveled with our dog and the room was perfect for an animal. It was a plastic artificial wood flooring, so any messes can be cleaned easily. Our dog is trained to go on a piddle pad so it was easy. The location was super convenient, pricing was a great value. They offer breakfast but we went out with our son instead but great they offer this. It was sufficient for a quick overnight with short amount of time in the room. Nice staff at front desk
Disliked: No elevatorShampoos and soaps are super small and cheapLight and noise in the room makes for a difficult night sleeping Queen bed is more like a full. Bed and pillows Not very comfortable.
Hecht Sat, 3 May 2025
Very good
Liked: Very clean and quiet. Good location far enough off of the freeway so you did not hear any freeway noise but easy to find. Also had an EV charging station right next to the hotel in the parking lot.
Disliked: The breakfast could have been better, tiny yogurt cups and not much else that was healthy, some whole wheat bread rather than just bagels and muffins would have been nice,
Severina Fri, 2 May 2025
Very good
Geneva Sun, 27 April 2025
Bad
Disliked: I have stayed at Best Western many times with my three dogs. I always paid my pet fee for all the dogs. This time the receptionist told me that unfortunately their pet policy was a limit of two dogs and I would need to keep one of the dogs in the car. He was very rude. I will no longer stay with Best Western.
