SureStay Hotel by Best Western Columbus Downtown

We checking in a little...

Liked: The staff was incredibly kind the entire time made us feel like we were royalty at the hotel!
Disliked: There really isn’t much we could complain about at all for here. We really loved it and it was a super great deal!

Room 119

Liked: Nothing
Disliked: Room was very small to be a king room. Only one available plug to charge phone or other device. Ran a/c on coldest setting and room never cooled off. Holes in walls a baseboards, tile baseboards peeling off in bathroom. Alarm click didn't work, luckily I had my phone set. Room needs some much needed repair and updates.

Highest recommendation possible!!

Liked: Every single thing!! Cleanest hotel I have ever stayed in. Bed was comfortable and pillows.I can’t say enough good things about this hotel.Owner operated and just the nicest people who take great pride to ensure you enjoy your stay. That’s not a common thing anymore.
Disliked: Nothing it was EXCELLENT

Pleasant

Very good

Poor

Liked: Lots of pillows, bed was fairly comfortable.
Disliked: Propert labeled as a hotel, you show up and see it's a long-term Motel. Came in thw room and immediately noticed broken things. The hotel door wouldn't lock unless you pushed the door I/forced the lock on. And the deadbolt chain thing was broken and easily slides off the mount with minimal effort.

Comfortable stay, fair price

Liked: Friendly staff, comfortable, small fridge, coin operated washer and dryer. That parking is inside where you can see your vehicle. Just having the basics to get a good night sleep before traveling. Family dollar and gas station with Subway nearby. We were given a room in the back hallway but felt better with security camera on the corner.

Passable

Disliked: Window was totally fogged such that you could not see out. Internet was terrible . Breakfast did not include any protein items.

Bad

Liked: Ended up not staying because the website misrepresentation of this dump.
Disliked: Location, room, lobby