SureStay Hotel by Best Western Buena Park Anaheim Guest Reviews
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0.6 miles from Buena Park centre |
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Christopher Mon, 25 March 2024
Superb
Marissa Sat, 23 March 2024
Amazing and comfortable 🙂
Liked: The staff was super friendly. For some reason the fire alarm was chirping and they fixed it right away. Staff my sister and I laugh while fixing it.
Disliked: Nothing. I’ve been here multiple times.
Senia Thu, 14 March 2024
Exceptional
Mari Sun, 3 March 2024
Bring blankets of your own!
Liked: Friendly staff.
Disliked: The room was cold and no blankets only sheets on bed. No comforters on bed. We froze all night
Lucicleide Sat, 24 February 2024
Good
Liked: very good accommodation, air conditioning working well, everything clean and organized
Disliked: I just think they should improve more on breakfast
Kristen Tue, 6 February 2024
Exceptional
Liked: The free breakfast. Very good breakfast accommodations. The maid staff was very pleasant and poliful.
Disliked: The duration it took to get service or one of the front desk staff attention for room accommodations as well as receipts and paper work print outs for documents I needed to submit and turn in to my office for my proof of documents. Manger made mistakes and printed out wrong receipt. I took videos of the Manger making the correction for not printing out correct dates and effective times for My stay. Hopefully front desk attendant wasn't trying to scam me for My stay. Always important to do your research before your book your stay. Beware as shown in studies and from past experiences. I have made bookings and later were canceled not through a third party but actually directly from the Hotel Agency. Front desk agents at the hotel including guest relations workers or management can be conducting fraudulent activities with your payment. Aware if someone from the Hotel company can provide a false claim on the hotel guest they can most likely ensure to cover the tracks and use your information to do so. Be aware to check your receipts and stays add up at end of your travel or booking so you are not ripped off! Even though my bookings and receipts were reprinted and fixed this still had me feeling weary about booking future stays at this location.
RocÃo Fri, 2 February 2024
Superb
Sandra Sun, 21 January 2024
Exceptional
Jose Paolo H Wed, 10 January 2024
Liked: Nothing.
Disliked: Scam us for our deposit.
Jose Tue, 9 January 2024
Poor
Disliked: They didn’t clean both of my rooms inn2 days, they didn’t change the towels, and they kept taking them away, first day I had 4 towels by the third day I only had one .I spoke to the housekeeper about the cleaning and she said she was gonna take care of it and she didn’t, I had to make beds and cleaning for 2 days