SureStay by Best Western Sacramento South Natomas

We paid around $66.00 for our room. This was a great deal. It was only 4.5 miles from the Sleep Train Arena - we attended my niece's Graduation from Sacramento State University. I will look for Super 8 Hotels from now on. Clean, affordable. Thanks!

Liked: Place was nice and clean - it did not smell at all, which is a plus in my book.
Disliked: Was confused at where the entrance was at. The entrance is the last driveway on the left - needs some signs showing where the office is.

The rooms was perfect. The staff was excellent, Superb location next to the freeway and next to top rated restaurants. Only a few minutes to the Power Pavilion, where we went to see the American Idol Concert!

Liked: Excellent.
Disliked: None.

Superb

Passable

Exceptional

Exceptional

Very good

Liked: Everyone was so nice. Nobody was snooty. Very clean. And safe feeling. They actually returned my deposit back right away after checking out.
Disliked: I didn't like that I couldn't afford to stay if even a day or two more.

Pleasant

Basic

Liked: Decent property more for truckers than family. Room are very basic. No iron or blankets. If you face parking lot you get lights and noise all night. A step below motel 6 if that helps. Staff was helpful and place was clean.
Disliked: Decent property more for truckers than family. Room are very basic. No iron or blankets. If you face parking lot you get lights and noise all night. A step below motel 6 if that helps

Verbal Abuse at its finest

Liked: The location in the convenience nearby
Disliked: A male staff member verbally assaulted me and my daughter bc I have my daughter come down and just open the door for me and the guy flipped out on her she is a minor yet He continuously screamed at her to close the door and profanities and also not to allow me in after she told him I’m a minor that’s my mom. I then yelled at him that We’re bringing a baby in and it’s pouring raining and we’re a guest at this hotel we have already shown our room card and you’re giving us a hard time because you want us to walk around the building in the pouring rain with a baby and you’re demanding a minor to lock her mother out which leaves her alone with you when the door closes I’ll just call the police and I did it without profanities so he let us be but not right away He monitored us the entire time till we got on the elevator and went to our room I reported him for this. No other staff member treated us this way. Because of him, I would never stay here again. He made both me and my daughter uncomfortable and feel unsafe while out of state in an area we didn’t know. All I know is if he still has a job there be careful because he will cuss at your children. He will scream at them as well. I’m sure if we would let him continue he would have a specific way we should use the toilet too! We might have to show our room card again to use our bathroom inside our room or something who knows. I don’t think companies care who they hire anymore or how they conduct themselves.

Superb

Liked: The room lighting was a little too bright. Wonderful staff!