SureStay by Best Western Kansas City Country Inn North

Liked: Clean room; comfortable bed. Price was good too.

Great hotel. Located only 10 minutes from the venue. 7-11 right next to door. Domino's Pizza right across the street. Grounds and rooms clean and well lit. Friendly staff. Will definitely stay here again next time I'm in town to catch another show.

Liked: Bed super comfortable and shower water pressure excellent.
Disliked: Hair dryer needed replaced.

I was given a smoking room because the desk clerk said my reservation of a non-smoking room was not guaranteed since it was booked on-line. We couldn't handle the smell it was so bad. They need to figure out a way to freshen the smoking rooms if they're going to stick non-smokers in them. We left much sooner than we planned because of the odor.

Liked: The room was clean.
Disliked: I booked a non-smoking room but was given a smoking room.

Would stay here again...good location...friendly staff...big rooms...

Very good

Nice place reasonably priced.

Liked: Great location and easy access to room. Allows dogs.

Good

Liked: The staff was very kind and the breakfast was actually really good.
Disliked: We had a problem with one of the rooms that was very humid as if the carpet had been wet days before and smelled pretty bad, so we started having allergies and had to ask the staff to switch rooms, they located us in another room but that took the entire day. Also the bathroom's light didn't work and even when we called to report it they never came to fix it. Overall it was fine, and the location was very convenient.

Exceptional

Very poor

Liked: They were out of coffee when I went down in the morning for breakfast and the cleaning lady made me more. That was nice.
Disliked: I booked a property that, based on the photos, looked like a modest hotel. In reality? A very misrepresented motel. It felt like that one time you got catfished in college by the guy using a profile picture from ten years and twenty pounds ago.We requested non-smoking rooms, but were given two that clearly hadn’t gotten the memo. The second we opened the doors, we were hit with a wall of cigarette smoke that practically punched us in the lungs. Within minutes, we had sore throats, headaches, and a deep yearning for clean oxygen.Room conditions included:Cigarette burns on the chair,Stains on the lamp,Holes in the bedding,A rogue cigarette butt on the floor,Sticky, stained floors that felt... haunted,And mysterious brown smudges on the sheets we’ve decided not to ask questions about.

Very poor

Liked: Ease off of Highway
Disliked: Smell, dirty room in means of stains on walls, ceiling, curtains.Beds were atrocious, box springs literally creaked when laying upon them and very uncomfortable. No actual lighting in sink area, had to rely on light from bathroom to do any type of self care Bathroom was extremely small and provided no amenities for self care Breakfast experience was trash too.Microwaved breakfast burrito, coffee had run out and other foods that were there were old and staleAll this for a poor neighborhood and extremely overpriced. Not worth the 130 a night rate. 10 out of 10 WOULD NOT recommend

Exceptional

Exceptional

Did not give us the...

Liked: The location
Disliked: The room we were supp to be in when we got there they said they had a diff room for us and put us in a room that had been smoked in. It was nasty and smelled horriable. We don’t smoke and asked for a non smoking room