SureStay by Best Western Grayson

I would stay here again....

Liked: Nice staff. The rooms were nice and clean.
Disliked: Ice maker was broken. I thought it was just out of ice due to heat and lots of families there. I later found that it’s been broken a while. They need longer shower curtains. They don’t come down to the edge of the tub even, so the shower sprays out and water pools outside the tub on the floor. The staff is aware of the issue, but that could be a slipping hazard.

Very unhappy with my last...

Liked: Bagels were hard
Disliked: Toilet didn't flush bathroom was disgusting chair in my room was covered in stains door wouldn't latch without picking it up tv didn't work fridge didn't get cold beds stunk

A good one night stay

Liked: The breakfast was delicious and the staff was friendly. The room was fine and comfortable.
Disliked: The pool area needs updating. The floor was peeling and a couple cracks in the pool. My daughter wore water shoes. They had free pool toys but most were broken.

It was great, a little...

Liked: Very nice hotel. Clean and friendly
Disliked: Price

Exceptional

Superb

Superb

Liked: I loved the pool, the friendly staff who was willing to accommodate my 89 year old grandma in the 1st floor since there is no elevator and the cleanliness. All very important to our visit to the area!
Disliked: No elevator!

Wouldn’t stay again

Liked: Good location and price
Disliked: Our room was not dirty, but not really clean either. There was still trash in the can from the people before. The sink was not clean, it had a lot of hair in it.

Bad

Liked: Trashy and stains