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Sure Hotel by Best Western Arras Nord

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Sure Hotel by Best Western Arras Nord, Route Departementale 950, Lievin
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (444 Ratings)
16.0 miles Gayant Expo Douai
v20 mins driving
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Hotel Description
Located in Fresnes-lès-Montauban 9.2 miles from Ecole des Mines de Douai Sure Hotel by Best Western Arras Nord has accommodations with a seasonal outdoor swimming pool free private parking a fitness center and a garden. Among the facilities of this property are a restaurant a shared lounge and a 24-hour front desk along with free WiFi throughout the property. Douai Train Station is 10 miles away and Bollaert-Delelis Stadium is 10 miles from the hotel. The hotel has a terrace. There's an in-house bar and guests can also use the business area. Louvre Lens Museum is 11 miles from Sure Hotel by Best Western Arras Nord while Pierre Mauroy Stadium is 25 miles from the property. The nearest airport is Lille Airport 21 miles from the accommodation.

Check-in time: 18:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Wheelchair accessible
` indoor pool
` outdoor pool
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available

Sure Hotel by Best Western Arras Nord Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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3.5

Good - 3.5 out of 5

Christine Sat, 19 July 2025

Good

4.5

Wonderful - 4.5 out of 5

Gabriela Wed, 16 July 2025

Superb

5

Exceptional - 5.0 out of 5

Ann Mon, 14 July 2025

Exceptional

Liked: A latge comfortable modern hotel. Just off the motorway so an ideal stopover. Staff were very helpful. Great parking.
Disliked: We had booked it because it had a restaurant. Unfortunately this was not open on the Sunday we visited. However, we were able to buy a meal tray which was lovely.

4

Very Good - 4.0 out of 5

Francisco Fri, 11 July 2025

Very good

Liked: Clean room and shower
Disliked: Bed was two singles pushed together. The train line was quite noisy and interupted sleep. First receptionist asked us if I wanted to book evening meal, second one told us restaurant was closed that night.

3.5

Good - 3.5 out of 5

Giles Fri, 11 July 2025

Great except for breakfast experience

Liked: Near motorway, reasonable price
Disliked: Breakfast room too small. We returned to this hotel as we have used it before. We took breakfast at 6.45am and the small room was full to the point food was running low and there were no tables initially. You couldn’t serve yourself in a relaxed manner as people were everywhere blocking what was available. The poor girl on her own could not keep up. When someone else asked if they could sit in the restaurant they were told no. Why? It was laid up and empty but no, you have to stay squashed into the very small breakfast room.

3

Pleasant - 3.0 out of 5

Jen Tue, 8 July 2025

Hotel works well as a...

Liked: Comfy beds, good size room, we were able to book a table at the restaurant (evening meal was good), bottled drinking water in the room, decent internet.
Disliked: No lift/step free access to our room, so had to carry the stroller up a flight of stairs to our family room. Bathtub had some kind of fault so wasn’t fully usable. Breakfast was quite disappointing.

2

Disappointing - 2.0 out of 5

Helen Tue, 1 July 2025

A bit disappointing!

Liked: We were able to park easily next to our room. The hotel was quiet.
Disliked: It was EXTREMELY hot in our room. We were unable to control the air conditioning or shutters. We kept requesting the AC to be switched on but it was switched off again after a little while. I understand they don’t want to leave it on when rooms are not occupied. During a heatwave I think it is reasonable to be able to use AC. Breakfast was mediocre.

4

Very Good - 4.0 out of 5

Claudia Mon, 30 June 2025

Very good

3.5

Good - 3.5 out of 5

Anonymous Mon, 30 June 2025

Good

Liked: Location, on my way to Paris. Good parking possibilities.
Disliked: Noise, train passing by.

5

Exceptional - 5.0 out of 5

Lewis Sun, 29 June 2025

Great staff and facilities

Liked: Location was perfect and the hotel was a massive unknown, but wow the staff were superb. You can park your right outside the allocated groundfloor room, felt like a holiday chalet. outdoor swimming pool
Disliked: Not much, only the field flies. Great hotel and should be used more.

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Sure Hotel by Best Western Arras Nord Route Departementale 950, Lievin