Sure Hotel by Best Western Arras Nord Guest Reviews
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Write a review
Christine Sat, 19 July 2025
Good
Gabriela Wed, 16 July 2025
Superb
Ann Mon, 14 July 2025
Exceptional
Liked: A latge comfortable modern hotel. Just off the motorway so an ideal stopover. Staff were very helpful. Great parking.
Disliked: We had booked it because it had a restaurant. Unfortunately this was not open on the Sunday we visited. However, we were able to buy a meal tray which was lovely.
Francisco Fri, 11 July 2025
Very good
Liked: Clean room and shower
Disliked: Bed was two singles pushed together. The train line was quite noisy and interupted sleep. First receptionist asked us if I wanted to book evening meal, second one told us restaurant was closed that night.
Giles Fri, 11 July 2025
Great except for breakfast experience
Liked: Near motorway, reasonable price
Disliked: Breakfast room too small. We returned to this hotel as we have used it before. We took breakfast at 6.45am and the small room was full to the point food was running low and there were no tables initially. You couldn’t serve yourself in a relaxed manner as people were everywhere blocking what was available. The poor girl on her own could not keep up. When someone else asked if they could sit in the restaurant they were told no. Why? It was laid up and empty but no, you have to stay squashed into the very small breakfast room.
Jen Tue, 8 July 2025
Hotel works well as a...
Liked: Comfy beds, good size room, we were able to book a table at the restaurant (evening meal was good), bottled drinking water in the room, decent internet.
Disliked: No lift/step free access to our room, so had to carry the stroller up a flight of stairs to our family room. Bathtub had some kind of fault so wasn’t fully usable. Breakfast was quite disappointing.
Helen Tue, 1 July 2025
A bit disappointing!
Liked: We were able to park easily next to our room. The hotel was quiet.
Disliked: It was EXTREMELY hot in our room. We were unable to control the air conditioning or shutters. We kept requesting the AC to be switched on but it was switched off again after a little while. I understand they don’t want to leave it on when rooms are not occupied. During a heatwave I think it is reasonable to be able to use AC. Breakfast was mediocre.
Claudia Mon, 30 June 2025
Very good
Anonymous Mon, 30 June 2025
Good
Liked: Location, on my way to Paris. Good parking possibilities.
Disliked: Noise, train passing by.
Lewis Sun, 29 June 2025
Great staff and facilities
Liked: Location was perfect and the hotel was a massive unknown, but wow the staff were superb. You can park your right outside the allocated groundfloor room, felt like a holiday chalet. outdoor swimming pool
Disliked: Not much, only the field flies. Great hotel and should be used more.