Superlodge Guest Reviews
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2.7 miles from New Castle centre |
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Surf Thu, 9 May 2024
Extremely rude and obnoxious front...
Liked: The room assigned was an extremely poor shape, an entire window was cracked and when this was mentioned to the rude person at the front desk, he said they cannot do anything about it except to fix it which will take a few days! So we said please change our room, and the guy just kept us waiting instead of being considerate and professional enough to say yes we have another room you can change your room. It took us going back-and-forth to the front desk to finally get them to give us a room with an intact window! These people are extremely rude and unprofessional , will tell all friends and family never to stay here!
Disliked: Not worth wasting my time, since this was all critiqued previously.
Joey Tue, 7 May 2024
We booked 2 nights and...
Liked: Literally nothing
Disliked: Absolutely deplorable conditions! The overwhelming stench of cigarette smoke as soon as the doors were opened (we got 4 rooms) was overwhelming. All the main front doors had damage to them where it looks like they had been broken into (or attempted). The neighborhood is crack/meth central. Shirtless, shoeless folks roaming everywhere, cigarette burns everywhere in the room, nasty stains on EVERY mattress, broken or missing bathroom locks, broken toilet seats, soft sinking floors in every room. This place needs to be bulldozed.
Hamilton Sat, 30 March 2024
Very good
Liked: The privacy
Disliked: Room wasn't clean
Keith Thu, 7 March 2024
Exceptional
Mahawatar Tue, 5 March 2024
Never again!
Liked: Nothing.
Disliked: Motel not worth the price. The equipment is very old and tired. Bedding dirty and stained. It looks unwashed. Despite the smoking ban, the room smells of tobacco smoke and the clothes are soaked with it. I do not recommend.
Tasja Tue, 5 March 2024
Exceptional
Keith Sun, 3 March 2024
Exceptional
Tyseer Tue, 27 February 2024
I left after 3 or...
Liked: Nothing it was a drug area with a lot of problems and cop activity
Disliked: Everything and I never got my refund for the 6 days I didn’t stay there
Keith Sat, 24 February 2024
Exceptional
Keith Sat, 24 February 2024
Exceptional