Super 8 by Wyndham Roanoke VA

If you don't mind living...

Liked: The room wasn't broken into and no one stole my car from the parking lot
Disliked: The lady who was working the front desk obviously doesn't like her job. She was rude and unhelpful. Rented a smoking room and there was no ashtray. When inquiring about an ashtray we were told to just use one of the plastic cups. Asked for a cup and was told they didn't have any. Basically everywhere around it is closed down, run down or both and I was nervous someone was going to run off with my car in the middle of the night. Poor lighting in the parking lot. The only thing that this place was missing was some long term residents arguing out front.

Would never stay there again

Liked: Nothing
Disliked: Smells like skunk weed, strong enough to make you feel sick. Comforters had cigarette burn holes, towels were dirty, walls had green stuff on them, air conditioner had no vents, surrounded by abandoned buildings. Pictures on booking website very misleading

Bad

Disgusting, smelly, shady

Liked: It was close to the highway.
Disliked: It was very stinky everywhere. We didn't know we needed to give them $100 cash for their protection, so needed to get cash. Late check in to sleep, so that was frustrating. Black stains all over sheets. Cockroach bodies in the bathroom. Felt very itchy throughout the night. They put two top sheets on our bed instead of a fitted sheet. Bathroom smelled disgusting. Huge hole in the shower. It was terrible. We should've slept in our car. Went to check out and they said "bye" and I had to explain that I needed my security deposit cash back, so that was extremely shady.

Passable

Bad

Liked: nothing
Disliked: Full of drug users Cops were there told us don't stay

We didn’t stay we had...

Liked: Nothing, my employees said it was so nasty we had to find them a different room
Disliked: How nasty the facility was

We paid in full but...

Liked: Breakfast didn’t open at 6am as promised. We needed to grab coffee and food to. But, they still wouldn’t open the breakfast door at 6:10am so we left of other appointments. I asked for compensation and they refused.
Disliked: When making the reservation, I asked Bookings for a 3rd item to sleep on (couch, cot, etc.) and got a message the hotel could accommodate but the could not once we arrived. Very irritating!!!

Would stay again.

Liked: Inexpensive stay, helpful staff.
Disliked: There was no coffee machine in the room as advertised.