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AustraliaSureStay Hotel by Best Western New Braunfels Guest Reviews
Overall Average Score:
Pleasant (3.1 out of 5)
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| 2.5 miles from New Braunfels centre |
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Debra Mon, 5 February 2024
Sucked
Liked: Not much
Disliked: People next door had young kids screaming and playing outside until late, then the smoked weed and our room smelled like it, so we asked to move to another room. Our new neighbors had a dog and it started barking at 07:30 am and woke us up we couldn’t go back to sleep!!!
Barloco Sun, 28 January 2024
Exceptional
Jose Sat, 6 January 2024
Liked: Didnt get my 3 deposit in case of damages for the days we stay . Thats cause we paid in cash
Disliked: My last two deposit in case of damages were not paid back and that is because it was pay in cash
Kevin Tue, 12 December 2023
This guest did not leave comments about this hotel.
Kelley Mon, 20 November 2023
Exceptional
Sara Sat, 16 September 2023
Exceptional
Liked: Staff are very welcoming and kind
Sara Sat, 16 September 2023
Exceptional
Liked: Staff are very welcoming and kind
Brittany Tue, 22 August 2023
Poor
Brittany Tue, 22 August 2023
Poor
Ellen Mon, 31 July 2023
Disappointing
Liked: The front desk staff working nights was very kind. Beds were comfortable.
Disliked: Very old dirty carpets, sink faucet was broken and only had scalding hot water, shower had holes and shower head coming off, black/brown hand prints on the shower walls, VERY loud guests above and beside us with very loud music, banging on doors for 30+ minutes and screaming, party happening above us. Definitely not worth the $200+ per night.
