Super 8 by Wyndham Nashville/ Dntn/ Opryland Area

Arrived to check in for our 3 night stay to be told my smoking, queen size bed, room was not available that I would have to take a double bed room. After driving for 8 hours I agreed to it but wanted to change as soon as one was available. I asked every day to be told there were none. But the parking lot always had fewer cars than rooms here. Finally on the last day I demanded my money back to find another motel to stay for my last night and after arguing with a Mr. Patel for 40 minutes they switched me to a queen non smoking, which had a coffee pot and blow dryer (the double had neither). The elevator popped like it was gonna break at any given moment. Rooms were outdated, curtains ripped, carpet stained. No continental breakfast. Rang the buzzer at desk at 7:30 - no response. Never again would I stay at this motel nor would I recommend it to anyone else. The only plus was the convenience of getting on all the highways.

Liked: Convenience to the Woods Amphitheatre.
Disliked: Not what I booked and paid for a month in advance.

My disappointment cannot be understated

Liked: One of the worst hotel experiences of my life. This place needs new general management. It’s not the fault of the regular staff, they were fine, though not outstanding at all. But this is a management that truly doesn’t care at all.
Disliked: Literally everything that could be terrible was. Honestly too much to even detail. Vending machine for water didn’t work, had to go to 711. Motel was grimy even at the entrance. The room had the cheapest plastic flooring I’ve ever encountered. The walls were “bleeding” brown stains, maybe old nicotine stains trapped under cheap paint. The floor was dirty. The counter spaces were visibly dirty. There was no smoke detector, only a hole where it should have been with exposed wires. The bathroom was astoundingly dirty. The shower was filthy, like someone had been covered in mud and only took a quick rinse and left splashed grossness everywhere. The shower got cleaner just by me taking a shower in there. Whoever was supposed to clean it didn’t even try. The toilet was broken, constantly ran water all night, though it did flush ok. It was not insulated well. I could hear the freeway pretty clearly. The whole experience was so terribly I was truly amazed. In the morning I just splashed water on my face from the sink to avoid getting in the nasty shower. I will be recommending to everyone I meet for the rest of my life to not only avoid that super 8 outside of Nashville, but super 8’s everywhere in the country/world.

Horrible management

Disliked: When me and my family walked into the parking lot, a man came outside and told us to leave. We told him we were there for our room, he told us there were no rooms available. I had to get a room next door at the days inn. Then, they tried to charge me for the room and say I didn't show up. I told him I was the one he told to leave the property for no reason. He didn't even apologize!

Exceptional

Visible Mold in the Bathroom,...

Liked: Next to 2 restaurants, stayed just to sleep and continue driving the next morning.
Disliked: Unfortunately, our stay was very disappointing. The room was not clean, the bathroom ceiling had visible mold, and the shower head was hanging loosely, detached from the wall. The mold situation was especially concerning and made the stay feel unhygienic. It’s a definite no for cleanliness.To make matters worse, when I arrived to check in, a dog at the front office started barking at me aggressively as soon as I opened the door. I was so startled that I ran back to my truck and waited until I saw the gentleman move the dog. What’s ironic is there’s a big “NO PETS” sign at the entrance, which made the whole experience even more confusing and uncomfortable.I wouldn’t recommend staying here based on my experience.

Pleasant

It was good

Liked: Location
Disliked: Rooms were small

Good

Liked: It’s alright for the price

Exceptional

Liked: Great service quiet

Good Place to Stay

Liked: Clean, respectful staff. Restaurants and stores very close by. 10min from downtown.