Super 8 By Wyndham Monticello, Monticello

I wouldn't go back; it was too run down for me.

Liked: Staff was friendly; nice complimentary breakfast.
Disliked: Room was VERY run down; furniture with tape on it, and everything very old.

Liked: For the price we never thought it would have a hairdryer, coffee maker, refrigerator and microwave!

The manager made a mistake when communicating via telephone how many rooms were booked on the reservation and when he didn't use the contact number to try and resolve - he tried to charge the full amount upon departure. He was confrontational, rude, unapologetic, insulting and should take accountability for his actions. He tried to pass his mistake onto his customers and because of that there are 4 more people who love to travel that will never stay at Super 8 again.

Great stay! Will go again!

Liked: The staff are always extremely nice and helpful! The rooms are clean and comfortable!

It was quite and comfortable....

Disappointing

Liked: Not much
Disliked: We traveled to the area for a high school sports event. One of the fathers took a picture which I will try and share with you. To make matters worse in the middle of the night on the 2 nd night the heat went out and we were freezing. It was a horrible experience.

We were expecting very low-quality...

Liked: We liked the couch in the room. A lot of cheaper hotels don?t have a couch. There was a really bad snowstorm when we were there, and they were right on the snow removal.
Disliked: The breakfast was limited. Instead of packaged waffles, a waffle iron with batter would have been appreciated. In the bedroom, a second nightstand is needed.

Passable

Liked: I didnt actually try it.
Disliked: Room was dirty

Slightly below average

Liked: The lobby was very eye appealing and felt welcoming. The owner was very nice and friendly.
Disliked: Property definitely needs updated. Furniture is very used/ "unclean". House keeping needs to focus more on details.

Comfortable & clean. Perfect for...

Liked: We met Mash as we entered to check in. he was friendly & inviting. We talked about the area & he was helpful with directions. The room was fine for what we needed. It was clean which is most important to us.
Disliked: There is not much in the area to do.