Super 8 By Wyndham Mentor/Cleveland Area, Mentor

Good

Exceptional

Pleasant

Liked: The lady that checked us in was super nice
Disliked: The directions took us way past the hotel. We booked a king room it only has 2 very small pillows and there were cob webs in the corners

great place and location and...

Liked: Very pleasant stay. Very courteous and nice.Very conveinent location.
Disliked: Room could use a little updating.Older furnishings and drapes.screen broke out in the room.

Okay

Liked: Close to several restaurants and Lake Erie.
Disliked: This location has been poorly maintained.

This hotel and location more...

Liked: The location was great and the beds were comfortable.
Disliked: The refrigerator looked beat-up. However, it worked efficiently. Breakfast was a little lackluster.

We will not stay in...

Liked: Decent continental breakfast
Disliked: When we reserved the room, we specifically asked if it would accommodate for three children. However, it did not and they did not have any rollaway beds. Our 16-year-old son slept on the floor and it was a terrible night for him. The bathroom floor was filthy with trash behind the door. The sink was broken and we had to brush our teeth over the toilet. The room smelled like smoke.

Disappointing

Disliked: I booked a place for 5 adults. We got only two full beds. I don't know how the booking went through. We couldn't get an extra mattress. This motel never had any extra mattresses. Also the bathroom shower was broken. We couldn't even take shower at the place.

Exceptional

Horrific, I will never have...

Liked: Location
Disliked: The bed was hard and the lighting was terrible. It was a smoking room so some odor could be expected. But the moment I entered the area the smell was palpable. The room smelled of smoke to the point of bothering my wife, and she is the smoker! Upon returning home I found that our checking account was messed up because I was charged twice. I was told that one charge was a holding charge that would go away. But that charge remains on the account for six days after the stay? This caused an overdraft fee to my account!