Super 8 by Wyndham Manhattan KS

Exceptional

Good

Very good

Worth the cost and convenient.

Liked: Clean comfortable and convenient. Friendly staff.
Disliked: The TV did not work properly and noisy party in next room until after midnight. I had trouble getting my suitcase down and up the stairs. No ground level rooms.

It was ok.

Liked: It was cheap.
Disliked: It was ok. I would have felt more secure if you actually needed a key to access the outside doors. Anyone could get into the property. Also, there were multiple people loitering in the lobby when we checked in.

Disappointing!

Liked: All that was available was waffles and cereal. Then, there was NO syrup and when I asked they said the manager forgot to order. I asked if someone could run to the store and get some. This was met by a glare like "are you kidding me?" Rediculous! The next day, same story!
Disliked: Employees wouldn't even look up to communicate. AC didn't work right. And, as mentioned, few choices for breakfast and then no syrup!

Superb

Checking in and getting my...

Liked: The location
Disliked: I booked a room online about four hours before check-in, but when I arrived, the reservation wasn’t showing up in their system. I tried calling both this website’s customer service and Super 8’s, but couldn’t get any real help. The front desk staff initially told me there was nothing they could do, even though I had booked the hotel through them and confirmed that the site was legitimate.Eventually, they did find the reservation, but I never received any kind of apology or acknowledgment that the system error was on their end. They gave me the very last room available, which was at the farthest end of the top floor — not a huge issue for me personally, but it felt like an afterthought, especially given the mix-up.I stayed calm and understanding throughout the situation, but it was frustrating that I was nearly turned away for something that wasn’t my fault. The hotel itself is fine for a quick stay — not terrible, but nothing special. It’s one of the more affordable options in Manhattan, so just be aware of what to expect in terms of service.

Exceptional