Exceptional

Liked: Everything was nice. the breakfast was good. how ever there was a very bad smell of pot that no one would do anything about.

Your staff were very friendly...

Liked: The breakfast was good. The staff was very friendly and helpful
Disliked: Your facilities need upgraded, modernized, like a fridge n microwave in each room and the carpets need changed, they were disgusting!!

Passable

Liked: Location
Disliked: Condition of towels and bedside and the room

Poor

Liked: Location was nice. Close to where we needed to go.
Disliked: I booked a room for 3 adults. Got a room with 1 bed. The girl at the front desk said it was a large bed. Insinuating for us to share it. Offered us a roll away at but would have to pay an additional $10 for a mistake that either they made or booking.com. One of the three offered to sleep on the floor with blankets & pillows to avoid the extra fee. He got 1 blanket & 1 pillow. I spent nearly $100 for us to sleep uncomfortably & the carpets were filthy.

Good

Liked: The pool area and view, and the nice hospitality from the staff
Disliked: Well there was burnt cigarette holes on my chairs in my room. And crushed food on the end of my bed. When we didn't eat in our room.

Superb

Liked: Beds were extremely comfortable. Staff was very nice. We ask for a roleaway bed and they gave it immediately. However, they didn't deliver it. We had to take it ourselves.
Disliked: The carpet in the room was stained and the chair. They advertised a room with 2 queen beds and a family room. It is misleading. There is no family room. Just a table and 2 chairs and a chair with a ottoman,. 2 feet beside the bed. Not a extra room. The lobby desk has scratches, needs updated. Everything else was fine.

Exceptional

Liked: Queen beds
Disliked: No microwave in room

Pleasant

Liked: The room was clean and comfy. Grand kids had fun at the the pool and the patio area was nice.
Disliked: First shift desk staff was rude and the house keepers were rude as well. Said hello to them and the turned their rude noses to the air

Good