Super 8 by Wyndham Henrietta/Rochester Area

Liked: Clean; nice atmosphere; kind staff; super great price; good breakfast.
Disliked: Nothing.

Bad

Very good

Liked: Easy access
Disliked: Breakfast stinks! Nothing but juice and coffee, toast maybe a bagel. Waffle machine empty one day , didn’t work another day. No fruit, eggs or meats, sausage, breakfast sandwiches, no milk for cornflakes nothing for microwave even to warm up.Very disappointing, disappointed!

Poor

Liked: Lobby
Disliked: Many things missing, toilet paper, broken TV remote control, blanket...There are ants on the bed and in the room!

Good

Liked: Good stay
Disliked: Clean room

Pleasant

Fair, at best!

Liked: At time of booking I was happy to know there was a free breakfast. After check in we had a few issues with our room, the employee was very helpful in correcting each problem I presented her with.
Disliked: The free breakfast was only fair, at best. The photos showed cereal and a waffle maker, juice machine and what I “assumed” was a bread/bagel box. While they did have cereal, it was plain corn flakes! They did have a waffle maker but I had to ask if they provided syrup as there wasn’t any out. The employee did admit he had forgotten to put it out. They had yogurt which was FROZEN! I asked about fruit. They said they do not currently have any fresh fruit. When we got to our room after checking in one of our key cards did not work. After getting into the room, we discovered the floor lamp was not working and the TV remote did not work. It ended up not being an issue with the remote but the TV, itself would not turn on when we tried the power button on IT. We were moved to a different room. The curtain in the “new” room was FILTHY. AND, the TV remote did not work. The employee did fix the remote for us.

Very good

Good

Good