Superb

Poor

Disliked: The web site says free continental breakfast but no breakfast provided

Disappointed.

Liked: The beds were comfortable and the hotel is close to the park.
Disliked: They advertise breakfast and a pool. There is no breakfast and pool was empty. The hallways were dirty. Ice machine on first floor is not working properly, however, a 2nd floor ice machine was working. Back entrance was not secured due to the key card pad not working. Lamp (and therefore USB/power outlets) was not working in one of the rooms, which is very important when needing to charge phones, etc. Will probably not stay at any Super 8's in the future.

Bad

Disliked: Back door doesn't work, tv didn't work, room was in a basement situation. No breakfast as advertised and no fun zone next door as advertised

Very poor

Exceptional

Liked: Quiet room was clean central location
Disliked: Other then the property is a little dated our stay at the motel was uneventful they don't serve breakfast but not a big deal we found a great little breakfast place not far from motel called the blue house Cafe very good food

Good location but limited value...

Liked: Great location for visiting Carlsbad Caverns NP and Guadeloupe NP; Recently updated/ remodeled bathroom, bed and art; in room coffee good: refrigerator; microwave; clean with daily service
Disliked: When I booked, in all information and my confirmation it stated breakfast was included. After charging my credit card I was told there was no breakfast. I was not offered free cancellation or a discounted price. The space arrangement in the room makes using the desk and chair difficult. There were holes in the bedspread. The lamp on the window side of the bed did not work even after replacing the light bulb. It did seem to be plugged into the wall.

Very good

Okay

Liked: The location
Disliked: The bathtub was peeling paint while we was in the tub, the housekeeper didn’t give us our extra blankets back and now we are being charged 350 dollars cause they are saying we stole pillows and blankets from them and we absolutely did not