Super 8 by Wyndham Byron/South Macon

Could’ve been better!

Liked: The location at the time.
Disliked: Door to my room didn’t lock, and a/c didn’t work,so I was moved to another room. However, after that I wasn’t amused!

Bad

Disliked: There was roaches all over the room i had to leave i went to the front desk and they didnt want to give me my refund I have kids its unacceptable to have roaches i was not going to have my kids sleep like that

Good

Disliked: The room was ok but there was a strong smell when we arrived, like moldy smell.

Dissatisfied Customer

Disliked: There was an issue with check-in where the manager was charging us $20 for a pet fee. The booking online did not show those charges. He took my credit card and license, made copies, printed out a paper with our estimated bill. My husband signed bur write that he disagreed with the charge. We wanted a copy and this is when the real problems started. He would not give us a copy of what we signed for. Then the manager refused to allow us to stay. He felt we would cause problems which we never would have done such a thing. We merely disagreed with the charge though we begrudgingly were going to pay it and we wanted our paperwork as verification. In the end he refused service, tore up one sheet at our request with my ID and gave us the form. We left and went across the street to Days Inn and booked with a really nice lady at the desk. That place did have bugs and the desk clerk gave us Bed Bug spray to use. Not a good experience at Super 8. Never dealt with that before. We never saw the room at Super 8 so my ratings on the room itself can not be fully considered in this review.

Exceptional

Exceptional

Liked: Very clean
Disliked: Nothing

Amazing

Liked: Very clean and very friendly
Disliked: There was nothing wrong with this property

Good

Exceptional