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Overall Average Score:
Very Good (4.2 out of 5)
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Elisa, Belton, visiting Wildcatter Saloon Mon, 15 April 2019
The hotel staff was very professional. When I arrived, check in was easy and the lobby was very clean. Great customer service! The hotel was very clean and our room was very nice.
Disliked: Nothing to complain about.
Karen Mon, 2 November 2020
Was very pleasant and comfortable.
Liked: It wasn't any good.Location was fine.
Disliked: There was no milk for cereal and coffee creamer were spoiled. When we were leaving and went to leave keys no one was there so we rang bell no one came so we put them on counter and left!!
Kwamesha Thu, 15 October 2020
Poor
Jennifer Sun, 11 October 2020
Exceptional
Disliked: Pool wasn?t open
Elizabeth Sun, 5 July 2020
Poor
Liked: The room was clean and everything needed was available and in good repair.
Disliked: The room smelled strongly of unpleasant room freshener. Low water pressure in the shower but did have hot water available.
Karen Mon, 9 March 2020
Very good
Jane Mon, 17 February 2020
Okay
Ben Wed, 12 February 2020
Exceptional
Liked: The friendly staff and clean facility.
Aaron Thu, 14 November 2019
Good
Jon Wed, 6 November 2019
Good
Liked: Comfortable
Disliked: Woke up for breakfast at 6am. At 630 still nothing out so went elsewhere. Came down to check out at 10am and breakfast was over and the counter was messy. Really could not believe it. Paid more for that because I was traveling alone. Total waste, but the property was nice
Anonymous Wed, 23 October 2019
Friendly, helpful staff, but disappointing...
Liked: The staff was nice and helpful.
Disliked: The lock on the door would not engage. The staff was kind and moved me to a different room but, traveling alone, that affected my feeling of safety. I hope they have repaired the lock. The mattress needs to be replaced?very uncomfortable. There was a lot of noise coming from the room above, as if cleaning or light construction was occurring; it started late and went on past a decent hour. I could not go to sleep until after midnight.
