Hotel has been remodeled and is very nice. Big room with mini fridge. Location is amazing; walking distance to downtown!

Liked: Great hotel.

Needs updating - carpet was ripped. Website said it was updated, but it was very old. Staff was rude and not willing to accommodate any requests.

Excellent Facility for a Quick...

Liked: The Service was Fantastic!!! Morning Front Desk Lady was Quick to Check My Room and I Received My $50 within Minutes!!! I Was, Actually, in a Hurry, But The Attendant was Waiting on Me to Acquire My Deposit... Funny
Disliked: Alll was Great, except There Wasn't Anything Good On HBO...

Exceptional

The manager wants a cash...

Disliked: Coffee machine & juice machine out of order Unable to print Boarding Pass...hung up in the printer memory but wouldn't print out. Paid over $400 for the night. Lights witches and ledges were dirty with obvious years for finger grease. Peeling paint, missing trim, drapery unhooked. Need I say more?

Pleasant

Liked: The location was close to the state capitol and 6th street (albeit on the "wrong" side of an interstate). Better value than other hotels in the area.
Disliked: Room was small and poorly lit. Everything felt dated and a bit run down.

Overall it wasn?t worth the...

Liked: Had some decent breakfast and a fridge
Disliked: Noisy, springs popping up in mattress, some outlets not working, stale room

Pleasant

Liked: Great location for getting to downtown and 6th St venues. Parking lot was large and safe.
Disliked: The cost for the room was high for the level of facility accommodations. When we got into our room the TV had a cracked screen. We called the front desk and they had maintenance replace it later that evening. We were inconvenienced that afternoon but made due. We had 2 Kids and 2 Adults with 3 bath towels. This continued for 3 of our 4 nights stay.

Checking out UT - Would...

Liked: Nice, clean interiors.
Disliked: Bed was a little hard.

Very poor

Liked: Complementary breakfast
Disliked: We asked for extra few towels and felt like we were annoyed them over the phone and were hesitate we?ve had to walk Over to the front desk as we were told , once arrived we were told that they?re kept at the laundry room so walk over there and wait for them to come and hand them over .. also two pillowcases needed to be replaced .. however the bed was made but pillows without pillow cases , once again called front desk and ask if we can get them , we were told they would bring. Them to the room as we arrived back from our evening adventures pillowcases no where to be found. So has to use a towel for coverage and was very uncomfortable and rough to sleep on ...

Disappointing

Liked: It was within walking distance to town.
Disliked: Breakfast was poor. Dinning area was very small and dirty and lacked food. The breakfast consisted of bread, corn flakes, a packaged pastry, apples, and yogurt. The waffle maker was disgustingly dirty and no one would use it. The juice had stuff in it and the coffee was barely warm. Very disappointed. The room was clean but the bathroom could have used a real cleaning not just a once over. The rooms were not sound proof and you could hear everything outside including traffic. There was a large gap under the door to go outside too. Overall not very nice. Definitely not woth the price and would not recommend.