Very good

Exceptional

Liked: When we first got here there was a welcoming Christmas card and the staff and stay were absolutely wonderful! Very friendly. Very clean.

Very good

Pleasant

Exceptional

Pleasant

Exceptional

Liked: Right down town! Perfect location, extremely quiet and the pool is a nice touch!

Very good

Poor

Liked: Not much to like. The room I booked on your site was not the room I got. I booked a Queen suite. A suite has 2 queen beds and a pull out couch. There were 3 people in my group ( employees that I wouldn’t share a bed with!). We were each to have our own sleeping space. We got a Queen deluxe which had 1 queen bed a recliner and a cot in the corner. I went to the front desk twice and asked why I didn’t get the room I booked. The price I paid was for the Queen deluxe I got. The pictures on booking.com showed a picture and description that weren’t accurate. The price of the Queen suite was about $10 more. I don’t know if booking.com website had the wrong description or the hotel screwed up the reservation but either way not acceptable. And the hotel offered free breakfast but there was none. I did get a cold cup of coffee in the breakfast room but that it. Not impressed with the facility or their booking.