SUNSET INN

Bad

Disliked: Opening the drawer to find a cockroach!

Bad

I will never stay here...

Liked: Nothing
Disliked: The person in the front was rude their was no towels only one shampoo it was awful

Okay for the price.

Liked: It was quiet and peaceful.
Disliked: Staff is rude and need customer service etiquette. Check in is not until 4, but they didn’t have to be so rude about it all to check me in about 15 minutes til. Claiming the room wasn’t ready and didn’t give the option to check in early when you could clearly see no one entering the rooms. They need to vacuum underneath the beds and make sure they have plenty of towels and wash cloths for their guest. When I asked for towels and wash cloths I was only able to get two towels. They also need to deodorize their rooms because it smelled like a wet dirty mop. Luckily I bought a scented candle with me which helped a lot.

Passable

Liked: The price
Disliked: The mold smell and lack of microwave

Very poor

Liked: Nothing
Disliked: I didn't like anything first and foremost the bathroom didn't have any toiletries in there no soap no towels no washclothes. When my husband did ask for some the rude worker in the green shirt I wanna say he was Indian maybe Baldhead with a white car was very ignorant and rude and dismissive. He handed my husband 2 dirty ass towels no washclothes at all. The drawers in the room had used tissue balded up in them smh just nasty. We paid almost 250 dollars for one night to b treated like our business is not wanted we will not be returning back to this location EVERRR

Terrible services with a disease...

Liked: This place was a nightmare. The customer service was rude and not understanding. I was booked hotel after learning all hotels in Atlantic City was booked due to me visiting AC from Philly visiting and leave in Chicago. I took a train to AC and uber to facility. I learned this facility was located in a unsafe area, hotel air conditioning did not work, there was residue of bed bugs in bed after expecting the room, furniture was broke apart, hold in wall and dirty carpet. It was late when I booked I was so tired, but was so scared to even sit on bed due to room presentation. I immediately use anytime in room to find another place to lay my head. At a different location.
Disliked: I did not like how I was treated through customer service. When I told them the air was broke in room . They literally said “ it will be a hour for maintenance to come fix it” . They over price for this their hotel room , taking advantage of hotels being booked in AC due to a concert, they refuse to give me a refund although I have a confirmation proof that I never stayed in their hotel that shows I was booked and confirmed somewhere else , same time I was booked with them. Obviously I did not sleep in their dump. This place should be tore down.Surprisingly, Jersey state has not performed some kind facility compliance on this property. I angie g to look into this. As a professional license Social Worker in Chicago I must advocate for people who don’t have a voice .

Bad

Bsd property

Disliked: Not much to say about this place located in a dangerous neiborhood small room tiny bathroom dirty floor the manager is never there and when he is he dont like to be bothered bad attitude very rude one towel one wash cloth