Sunset Beach Hotel Guest Reviews
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|0.8 miles from Wildwood centre|
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Ruth Mon, 12 November 2018
Kathy Thu, 1 November 2018
It was great, perfectly relaxing...
Liked: The room was good. It was a basic motel room but it was very clean, everything worked, and the staff was great. It was a great deal for the price and I had no problems at all. The location is perfect.
Disliked: The only improvement would be a snack bar and / or laundry machines would be helpful.
Gary Wed, 17 October 2018
Liked: location for convention center was great. Room was ok, bed to soft, bath room door would not close due to toilet seat, Electric outlets were lacking. Manage staff lacking, was not available for check-in or out. Parking lacking, and spaces too small.
A comment about booking.com - I believe your ad's are miss- leading as to room availablity. There were a lot of motels with vacancy signs. Yet your website made it appear room were lacking.
Disliked: See above
Anonymous Mon, 15 October 2018
Liked: The shower was great and the bed was comfortable.
Disliked: There was no house keeping service.
Maria Wed, 26 September 2018
would not stay there again
Disliked: Stained sheets, broken bathroom sink (leaking), got moved to another room with no mirror in bathroom or anywhere else in the room, bathroom window didn't close all the way, no towel rack (towels on top of toilet), no phones to call the front desk
Ruth Mon, 24 September 2018
Liked: location , did not need to use your car , everything was in walking distances ,
Disliked: the room should have been a lot cleaner,the bathroom look like it was never clean , all rooms should be clean with bleach, I am glad I brought bleach and Lysol with us .
Isabel Mon, 24 September 2018
Liked: the only thing good was the location
Disliked: Just about everything. Room dirty. Microwave was rusty inside, fridge didn?t cool enough, towels had spots and look dirty, shower curtain dirty. Toilet wasn?t clean. Floor dirty. Curtain didn?t cover the window worse experience ever. They game another room but it wasn?t any better. I should had taken pictures so other people see
Danica Sun, 23 September 2018
Liked: The hotel is across the street from the convention center and theboardwalk. Very convenient.
Disliked: I have never stayed in a more disorganized, dirty hotel in my life. Uponour arrival, we were informed there was a plumbing problem and we werelucky to arrive when we did because everyone else would have to be movedto other hotels. We were also told there was no more on-site parking andwe would have "pay to park" in there lots. The amount rangedbetween $10-$100 (um, what?). Luckily, if we want to deem it as lucky,we were able to find a parking spot. Finding that lucky parking spotmeant turning in our car keys to the front desk due to parking otherguests in. We were told when we wanted our keys to come back to theoffice or call this phone number. We unpacked our car and walked througha maze of garbage to get to our room. Upon walking into our room wediscovered there was sand all over the floor, no toilet paper, no roomphone or trash can. Sucking it up to "being at the beach" andbeing away for a weekend, we requested toilet paper and moved in withour evening. The next morning we woke up around 6:30 am for our morningbike ride, We reailzed we left our bike gear in our car and called thesupplied phone number to the office...no answer. We called and textedroughly 10 times, with no answer. My Husband went to see if the officehappened to be open and sure enough it was, but employees were sleepingin the office with all the car keys free for the taking. Thankfully, ourcar was right where we left it. While we greatly enjoyed the weekendgetaway, we will never stay here or recommend it to anyone!
Harriet Mon, 17 September 2018
i would stay hear again
Liked: really love the location . being the end of the season short of staff but was still happy with our service . they have really improved on the rooms still not 100 % but they are getting there big improvement to the showers .
Disliked: ice machine not working but not a big deal rite aid is across the street other than that there was nothing i didn't like had a good room with a view and thats what i like especially at night seeing the lights
Anonymous Mon, 17 September 2018
Not the best choice
Liked: Sunset Beach is in a great location. However that is the only positive thing I can say.
Disliked: Sunset Beach is a very old motel. It severely needs remodeling. The first room my family and I were given was missing a window. The second room we were given smelled horribly like mildew and there was mold on the dresser and lamp shades and the top of the fridge was wet. The person behind the desk was brand new and couldn?t answer any questions, remedy any problems or even properly check you in. He would pick a room, hand you a key and have you fill out a card with your info on it. All he could say was I will have the guy call you when he gets in. When asked if the guy was actually coming in, his response was ?I don?t know?. It took getting the managers phone number and calling him directly to fix the problem. His solution for me was to move me to another hotel. Until the owners remodel I would not recommend staying at Sunset Beach.