Sunset Beach Hotel Guest Reviews
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|0.8 miles from Wildwood centre|
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Anonymous Mon, 17 September 2018
Not the best choice
Liked: Sunset Beach is in a great location. However that is the only positive thing I can say.
Disliked: Sunset Beach is a very old motel. It severely needs remodeling. The first room my family and I were given was missing a window. The second room we were given smelled horribly like mildew and there was mold on the dresser and lamp shades and the top of the fridge was wet. The person behind the desk was brand new and couldn?t answer any questions, remedy any problems or even properly check you in. He would pick a room, hand you a key and have you fill out a card with your info on it. All he could say was I will have the guy call you when he gets in. When asked if the guy was actually coming in, his response was ?I don?t know?. It took getting the managers phone number and calling him directly to fix the problem. His solution for me was to move me to another hotel. Until the owners remodel I would not recommend staying at Sunset Beach.
Harriet Mon, 17 September 2018
i would stay hear again
Liked: really love the location . being the end of the season short of staff but was still happy with our service . they have really improved on the rooms still not 100 % but they are getting there big improvement to the showers .
Disliked: ice machine not working but not a big deal rite aid is across the street other than that there was nothing i didn't like had a good room with a view and thats what i like especially at night seeing the lights
Rob Tue, 11 September 2018
Read reviews before you book
Liked: Close to beach
Disliked: Garbage everywhere outside along with bad odors. Rooms were not ready at arrival. Once supposedly complete the rooms had trash sand garbage still present. No fitted sheets exposing dirty mattresses. Bugs infested rooms. Young manager "Carlos" told us to turn ac on high and open bathroom window and bugs will go for the heat. Ceiling fan had wires hanging where light should be and was missing a fan blade. Shower handle fell off. No towels toilet paper and no mirror in bathrooms. Not sure if bites/welts were from bugs in room or the beach. Holes in walls. Thin door seperated our room with next room. Mold on vents. I can keep going on about how poor conditions were and how unprofessional the young staff was. Still trying to find out who owner is. Apparently they own 3 hotels in wildwood. I would love to show them in person how bad conditions are. Im sure they would never stay there. Place should be condemned
Leslie Mon, 10 September 2018
Disliked: WiFi did not work and coffee maker did not work. Was not provided wash cloths without asking. Reported broken coffee maker to housekeeping; however it was not replaced. Inside of microwave was rusty.
Nichole Sun, 9 September 2018
Robert Sun, 9 September 2018
Disliked: Poor Front Desk attitude. Room with kitchenette that was booked was not available upon arrival. Microwave that was substituted didn?t work. No paper towels available upon request. Was offered a kitchenette room the following morning and it wasn?t ready on time. Front desk said he was too busy. No adults running the hotel. All boys with attitudes. Very unpleasant experience for my 10yr old son and myself.
Alisha Thu, 6 September 2018
Milind Thu, 6 September 2018
Yesenia Thu, 6 September 2018
Look else where
Disliked: Rooms were dirty, no towels or even toilet paper. One comforter in drawer for a double bed rooms was dirty. Front patio was full of garbage and flies were getting in the room because of it. Lesson learned.
Cheryl Thu, 6 September 2018
Disliked: Room was not clean. I realize we were at the beach but we started our stay with sand all over the floor. We had to call for towels and toilet paper, there were none in the room when we arrived. Sheets had stains and no fitted sheet on the mattress only a flat sheet that of course didn't stay tucked in. Parking not guaranteed so we had to pay to park in the lot across the street. Deck/common area had trash piled up and dirty linen in the chairs. Would not recommend this place